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Outlook 2003 Archive

Posted on 2006-11-28
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Last Modified: 2010-04-08
I have five users in a remote location that are unable to open their archive from a network drive.  I have verified that they have full access rights, I have repaired the archives with SCANPST.exe and placed the new archive for access and I have even deleted and recreated their network drives just in case their was a flaw in the policy.  I have been able to allow the users to gain access temporarily, then it seems like the next business day, they are back to square one.  Any help is greatly appreciated with this matter.  If more detail is needed, please let me know and I will be more than happy to give more information.  Thanks.

JD
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Question by:Jeff_Dickinson
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Expert Comment

by:war1
ID: 18028505
Greetings, Jeff_Dickinson !

Accessing archive.pst file over the network do not work well.
http://support.microsoft.com/kb/297019

You could copy the archive.pst to the user local computer and let user use from there. You can backup the file at night to the network drive.

Best wishes!
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by:Jeff_Dickinson
ID: 18028525
I did try that and it works great.  However, due to company policy, we do not allow access to the local disk to our standard users.  
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war1 earned 500 total points
ID: 18029574
Outlook works best with pst file in the local machine. The problem with archive.pst on network is that if the connection on the network drops, even temporarily, you loose connection.
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