Solved

Active Directory Users - No Email Addresses Tab

Posted on 2006-11-28
8
399 Views
Last Modified: 2008-01-09
I have a user in AD with an exchange mailbox allready setup, I went to modify their e-mail settings today to add a SMTP address  and when I went to properties under their name in AD, the email addresses tab is not there. I have about 10 other users with the same exchange attributes and all of them have the email address tab, why would't this tab be there for just this one particular user? thanks
0
Comment
Question by:level9tech
  • 3
  • 3
8 Comments
 

Author Comment

by:level9tech
ID: 18029662
anyone ever heard of this?
0
 
LVL 74

Expert Comment

by:Jeffrey Kane - TechSoEasy
ID: 18038737
Please confirm where you are looking at this... are you viewing it from Server Management Console > Standard Management > Users?  Or from Active Directory Users and Computers?

If from ADUC, please advise which OU the user's account is in.

Jeff
TechSoEasy
0
 

Author Comment

by:level9tech
ID: 18045007
I am checking it from ADUC, the users account is in the default SBSUsers account. all the other users in the same OU have this tab, but for some reason this one user doesnt.
0
Free Tool: Site Down Detector

Helpful to verify reports of your own downtime, or to double check a downed website you are trying to access.

One of a set of tools we are providing to everyone as a way of saying thank you for being a part of the community.

 
LVL 74

Expert Comment

by:Jeffrey Kane - TechSoEasy
ID: 18052436
If the user was created with the Add-User wizard from Server Management Console > Standard Management > Users, then it would have automatically created a mailbox unless for some reason (purposefully or mistakenly) the Email Alias was cleared from the first screen of that wizard.  

You can fix this by right clicking on the user account in ADUC and selecting Exchange Tasks... > Create Mailbox.

Jeff
TechSoEasy
0
 

Author Comment

by:level9tech
ID: 18053704
the user allready has a mailbox tho, so when i goto the exchange tasks my only option is to remove exchange attributes. any other suggestions??
0
 
LVL 74

Accepted Solution

by:
Jeffrey Kane - TechSoEasy earned 500 total points
ID: 18055340
The ONLY option is "Remove Exchange Attributes"?  

If that's true, then the profile probably was corrupt when it was originally set up.  So, you have a couple of options... you can either remove exchange attributes (which will give you this dire warning that you may further corrupt the entire world... but don't worry, you are only affecting this particular user account) and then run the Exchange Tasks... again to Create Mailbox.  Or, you can delete the AD account and just rerun the Add-User Wizard to create a new one.

If you remove the exchange attributes and then re-add the mailbox it's possible that the mailbox will be created without any email addresses in it.  To fix this, you just need to run the Mailbox Cleanup Agent by expanding First Storage Group > Mailbox Store and right clicking on Mailboxes > Run Cleanup Agent.

Jeff
TechSoEasy
0

Featured Post

Free Tool: Path Explorer

An intuitive utility to help find the CSS path to UI elements on a webpage. These paths are used frequently in a variety of front-end development and QA automation tasks.

One of a set of tools we're offering as a way of saying thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Written by Glen Knight (demazter) as part of a series of how-to articles. Introduction One of the biggest consumers of disk space with Small Business Server 2008(SBS) is Windows Server Update Services, more affectionately known as WSUS. For t…
I work for a company that primarily works with small businesses as their outsourced IT vendor. As such the majority of these customers utilize some version of Small Business Server. Due to the economics of running a small business, many of these cus…
Although Jacob Bernoulli (1654-1705) has been credited as the creator of "Binomial Distribution Table", Gottfried Leibniz (1646-1716) did his dissertation on the subject in 1666; Leibniz you may recall is the co-inventor of "Calculus" and beat Isaac…

808 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question