Need additional business phone line

I need to install an additional business phone line at my office. My company has about 10 lines that run off of one line. I cant use a splitter so i know i need to add a whole new line. The problem is im not sure exacty how to terminate the line onto the punch down block. does it matter where the termination occurs or just as long as its terminated? Or is there any other solutions that i may be able to look into?
haddad05Asked:
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mikebernhardtConnect With a Mentor Commented:
Are you sure the line is live? Try using the same setup on a line that you know is live and see if it works there. If not, are you using a jack to connect the phone? You need to use pins 4 and 5.
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mikebernhardtCommented:
It doesn't matter where it's terminated. Normally you just use the next available.
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haddad05Author Commented:
do i need to make sure there is no power going to where its terminated or does that not matter?
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mikebernhardtCommented:
If you're running a normal business line to unused terminals, why would there be power on the punchdown block? If you mean should no telephone systems be connected to it, it should not matter.
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haddad05Author Commented:
ok ive terminated it at multiple points but i am not getting a live connection
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mikebernhardtCommented:
If this is a normal telco POTS line then you just need to trace your connections and make sure that the line is terminating where you think it is on the other end. If it's some digital line then you may need to activate something, and I can't help you there.
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haddad05Author Commented:
it is a POTS line and im actually testing the line in the same room as where the termination is...im only using a 2 foot line and connecting it to the phone to check if it works...
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kevinthatcher2000Connect With a Mentor Commented:
Here's what I'm thinking.

Your phone number xxx-xxxx is setup at the NI (Network Interface)  This is usually the punch down block and the number should be labled on the punch down block from the Phone company.

Phone lines are broken up into 2 wires.  Lets say, (blue) and (blue/white).

On the block you have to match the wires to the same wires that are coming from your office to the xxx-xxxx number on the phone block.

You may need a signal generator (Picked up at Home Depot) and detector.  Plug the signal generator into your office and pick up the signal in the NI room or closet.  Basically wherever the punch down block is located.  Then you can determine what lines are coming from your office to plug into the xxx-xxx that the phone company installed.  Just keep in mind for a POT it's just two wires is all you need.
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mikebernhardtCommented:
That doesn't seem appropriate, as we both tried to work with the guy! You should split the points.
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