Repicheep
asked on
Outlook 2003 - High CPU Usage
Hi all,
I have just installed Office 2003 on a new Dell laptop 9400 dual core, 1 Gig memory. When Outlook is running, the CPU is peaking every 6-7 seconds at about 70+% usage. When monitoring through Task Manager, it's a fairly consistent pattern.
Here are the things I have tried that did not fix this issue:
1. Ran "Detect and Repair..."
2. Logged in as Admin, renamed profile, logged back in and created new profile.
3. Updated all Windows updates for Office 2003.
4. Started Outlook in safe mode.
None of these fixed the high CPU usage.
Does anyone have any further suggestions?
Thanks!!
I have just installed Office 2003 on a new Dell laptop 9400 dual core, 1 Gig memory. When Outlook is running, the CPU is peaking every 6-7 seconds at about 70+% usage. When monitoring through Task Manager, it's a fairly consistent pattern.
Here are the things I have tried that did not fix this issue:
1. Ran "Detect and Repair..."
2. Logged in as Admin, renamed profile, logged back in and created new profile.
3. Updated all Windows updates for Office 2003.
4. Started Outlook in safe mode.
None of these fixed the high CPU usage.
Does anyone have any further suggestions?
Thanks!!
ASKER
War1, Thanks for the feedback. i will try these and let you know.
Repicheep
Repicheep
ASKER
Well, no luck. :(
I renamed outcmd.dat, registered the two files, and disabled the only add-in. Then turned off Symantec Anti-virus which is the only anti program running. Windows firewall is set on by group policies, so I could not turn it off.
Unless there are any other ideas, I'm going to uninstall and re-install Outlook and hope that works.
Thanks
I renamed outcmd.dat, registered the two files, and disabled the only add-in. Then turned off Symantec Anti-virus which is the only anti program running. Windows firewall is set on by group policies, so I could not turn it off.
Unless there are any other ideas, I'm going to uninstall and re-install Outlook and hope that works.
Thanks
ASKER
I have uninstalled and reinstalled office and I'm still receiving the same high CPU usage. The CPU usage is very consistent as it peaks about every 6 secs.
Does anyone have any other suggestions?
Thanks
Does anyone have any other suggestions?
Thanks
Repicheep,
Use Process Explorer to check what is happening to Outlook every 6 seconds.
http://www.microsoft.com/technet/sysinternals/utilities/ProcessExplorer.mspx
Use Process Explorer to check what is happening to Outlook every 6 seconds.
http://www.microsoft.com/technet/sysinternals/utilities/ProcessExplorer.mspx
ASKER
Hi War1, Funny you suggest that. It's what I'm doing, but having a difficult time determining the exact cause. I have made a few changes after looking at the processes, but nothing has helped yet. Here's a few lines of the processes, and maybe you can see the problem.
This is the 1st 50 and the last 50 lines for what appears to be the sequence. The processes start after about 2 secs from the last entries for Outlook.exe. The last 50 show the time laps before the next Outlook.exe entries. There are 3800+ lines for the 2 seconds for this issue. I'm not sure if this small sample is useful, but it's a start. Please let me know if more would help, I have it in an excel file for this one section. Each section appears to be very similar, but I did not compare the 3800 line. :(
The columns wrap, but they are:
Time ; Path ; Results ; Details
1st 50************************ ********** ********** ********** ********** **********
50:17.9 HKLM\SYSTEM\ControlSet001\ Services\T cpip\Linka ge\Bind SUCCESS Type: REG_MULTI_SZ, Length: 508, Data: \Device\{927CB8EA-61E0-4DE E-BB16-E80 38FCD7BFD} , \Device\{62A29F0F-D756-45F C-B2F4-8CE 5DC4B5D07} , \Device\{11904003-3AEC-402 3-BDCD-3AA 4409ACFAF} , \Device\NdisWanIp, \Device\{91CCC4ED-1B0D-445 1-AEDD-8D0 414C6AAD4} , \Device\{6ADE9DB1-1669-4E2 5-8072-163 933E03557}
50:20.5 C:\Program Files\Microsoft Office\OFFICE11\shfolder.d ll FAST IO DISALLOWED
50:20.5 C:\Program Files\Microsoft Office\OFFICE11\shfolder.d ll SUCCESS Access: Read Attributes, Disposition: Open, Options: Open Reparse Point, Attributes: n/a, ShareMode: Read, Write, Delete, AllocationSize: n/a
50:20.5 C:\Program Files\Microsoft Office\OFFICE11\shfolder.d ll SUCCESS CreationTime: 12/2/2006 10:15:45 AM, LastAccessTime: 12/2/2006 10:50:12 AM, LastWriteTime: 8/4/2004 5:00:00 AM, ChangeTime: 11/14/2006 4:51:27 PM, FileAttributes: A
50:20.5 C:\Program Files\Microsoft Office\OFFICE11\shfolder.d ll SUCCESS
50:20.5 C:\Program Files\Microsoft Office\OFFICE11\shfolder.d ll FAST IO DISALLOWED
50:20.5 C:\Program Files\Microsoft Office\OFFICE11\shfolder.d ll SUCCESS Access: Read Attributes, Disposition: Open, Options: Open Reparse Point, Attributes: n/a, ShareMode: Read, Write, Delete, AllocationSize: n/a
50:20.5 C:\Program Files\Microsoft Office\OFFICE11\shfolder.d ll SUCCESS CreationTime: 12/2/2006 10:15:45 AM, LastAccessTime: 12/2/2006 10:50:12 AM, LastWriteTime: 8/4/2004 5:00:00 AM, ChangeTime: 11/14/2006 4:51:27 PM, FileAttributes: A
50:20.5 C:\Program Files\Microsoft Office\OFFICE11\shfolder.d ll SUCCESS
50:20.5 C:\Program Files\Microsoft Office\OFFICE11\shfolder.d ll SUCCESS Access: Execute/Traverse, Synchronize, Disposition: Open, Options: Synchronous IO Non-Alert, Non-Directory File, Attributes: n/a, ShareMode: Read, Delete, AllocationSize: n/a
50:20.5 C:\Program Files\Microsoft Office\OFFICE11\shfolder.d ll SUCCESS Access: Read Attributes, Synchronize, Disposition: Open, Options: Synchronous IO Non-Alert, Non-Directory File, Complete If Oplocked, Random Access, Attributes: N, ShareMode: Read, Write, Delete, AllocationSize: n/a
50:20.5 C:\Program Files\Microsoft Office\OFFICE11\shfolder.d ll SUCCESS VolumeCreationTime: 11/14/2006 4:50:03 PM, VolumeSerialNumber: 583B-9729, SupportsObjects: True, VolumeLabel:
50:20.5 C:\Program Files\Microsoft Office\OFFICE11\shfolder.d ll SUCCESS IndexNumber: 0xac000000005509
50:20.5 C:\Program Files\Microsoft Office\OFFICE11\shfolder.d ll SUCCESS AllocationSize: 28,672, EndOfFile: 25,088, NumberOfLinks: 1, DeletePending: False, Directory: False
50:20.5 C:\Program Files\Microsoft Office\OFFICE11\shfolder.d ll SUCCESS
50:20.5 C:\Program Files\Microsoft Office\OFFICE11\shfolder.d ll SUCCESS
50:20.5 C:\PROGRA~1\MICROS~3\OFFIC E11\shfold er.dll SUCCESS Image Base: 0x76780000, Image Size: 0x9000
50:20.5 HKLM\Software\Microsoft\Wi ndows NT\CurrentVersion\Image File Execution Options\shfolder.dll NAME NOT FOUND Desired Access: Read
50:20.5 C:\WINDOWS FAST IO DISALLOWED
50:20.5 C:\WINDOWS SUCCESS Access: Read Attributes, Disposition: Open, Options: Open Reparse Point, Attributes: n/a, ShareMode: Read, Write, Delete, AllocationSize: n/a
50:20.5 C:\WINDOWS SUCCESS CreationTime: 11/14/2006 4:38:09 PM, LastAccessTime: 12/2/2006 10:50:19 AM, LastWriteTime: 12/1/2006 6:45:45 PM, ChangeTime: 12/1/2006 6:45:45 PM, FileAttributes: D
50:20.5 C:\WINDOWS SUCCESS
50:20.5 C:\MDT NAME COLLISION Access: Read Data/List Directory, Synchronize, Disposition: Create, Options: Directory, Synchronous IO Non-Alert, Attributes: N, ShareMode: Read, Write, AllocationSize: 140,763,258,159,104
50:20.5 C:\MDT\MediaDirect NAME COLLISION Access: Read Data/List Directory, Synchronize, Disposition: Create, Options: Directory, Synchronous IO Non-Alert, Attributes: N, ShareMode: Read, Write, AllocationSize: 140,814,797,766,656
50:20.5 C:\Program Files\Common Files\System\MSMAPI\1033\o utlook contact NAME COLLISION Access: Read Data/List Directory, Synchronize, Disposition: Create, Options: Directory, Synchronous IO Non-Alert, Attributes: N, ShareMode: Read, Write, AllocationSize: 141,012,366,262,272
50:20.5 C:\Program Files\Common Files\System\MSMAPI\1033\o utlook calendar NAME COLLISION Access: Read Data/List Directory, Synchronize, Disposition: Create, Options: Directory, Synchronous IO Non-Alert, Attributes: N, ShareMode: Read, Write, AllocationSize: 141,016,661,229,568
50:20.5 C:\Program Files\Microsoft Office\OFFICE11\shfolder.d ll FAST IO DISALLOWED
50:20.5 C:\Program Files\Microsoft Office\OFFICE11\shfolder.d ll SUCCESS Access: Read Attributes, Disposition: Open, Options: Open Reparse Point, Attributes: n/a, ShareMode: Read, Write, Delete, AllocationSize: n/a
50:20.5 C:\Program Files\Microsoft Office\OFFICE11\shfolder.d ll SUCCESS CreationTime: 12/2/2006 10:15:45 AM, LastAccessTime: 12/2/2006 10:50:20 AM, LastWriteTime: 8/4/2004 5:00:00 AM, ChangeTime: 11/14/2006 4:51:27 PM, FileAttributes: A
50:20.5 C:\Program Files\Microsoft Office\OFFICE11\shfolder.d ll SUCCESS
50:20.5 C:\Program Files\Microsoft Office\OFFICE11\shfolder.d ll FAST IO DISALLOWED
50:20.5 C:\Program Files\Microsoft Office\OFFICE11\shfolder.d ll SUCCESS Access: Read Attributes, Disposition: Open, Options: Open Reparse Point, Attributes: n/a, ShareMode: Read, Write, Delete, AllocationSize: n/a
50:20.5 C:\Program Files\Microsoft Office\OFFICE11\shfolder.d ll SUCCESS CreationTime: 12/2/2006 10:15:45 AM, LastAccessTime: 12/2/2006 10:50:20 AM, LastWriteTime: 8/4/2004 5:00:00 AM, ChangeTime: 11/14/2006 4:51:27 PM, FileAttributes: A
50:20.5 C:\Program Files\Microsoft Office\OFFICE11\shfolder.d ll SUCCESS
50:20.5 C:\Program Files\Microsoft Office\OFFICE11\shfolder.d ll SUCCESS Access: Execute/Traverse, Synchronize, Disposition: Open, Options: Synchronous IO Non-Alert, Non-Directory File, Attributes: n/a, ShareMode: Read, Delete, AllocationSize: n/a
50:20.5 C:\Program Files\Microsoft Office\OFFICE11\shfolder.d ll SUCCESS Access: Read Attributes, Synchronize, Disposition: Open, Options: Synchronous IO Non-Alert, Non-Directory File, Complete If Oplocked, Random Access, Attributes: N, ShareMode: Read, Write, Delete, AllocationSize: n/a
50:20.5 C:\Program Files\Microsoft Office\OFFICE11\shfolder.d ll SUCCESS VolumeCreationTime: 11/14/2006 4:50:03 PM, VolumeSerialNumber: 583B-9729, SupportsObjects: True, VolumeLabel:
50:20.5 C:\Program Files\Microsoft Office\OFFICE11\shfolder.d ll SUCCESS IndexNumber: 0xac000000005509
50:20.5 C:\Program Files\Microsoft Office\OFFICE11\shfolder.d ll SUCCESS AllocationSize: 28,672, EndOfFile: 25,088, NumberOfLinks: 1, DeletePending: False, Directory: False
50:20.5 C:\Program Files\Microsoft Office\OFFICE11\shfolder.d ll SUCCESS
50:20.5 C:\Program Files\Microsoft Office\OFFICE11\shfolder.d ll SUCCESS
50:20.5 C:\PROGRA~1\MICROS~3\OFFIC E11\shfold er.dll SUCCESS Image Base: 0x76780000, Image Size: 0x9000
50:20.5 HKLM\Software\Microsoft\Wi ndows NT\CurrentVersion\Image File Execution Options\shfolder.dll NAME NOT FOUND Desired Access: Read
50:20.5 C:\WINDOWS FAST IO DISALLOWED
50:20.5 C:\WINDOWS SUCCESS Access: Read Attributes, Disposition: Open, Options: Open Reparse Point, Attributes: n/a, ShareMode: Read, Write, Delete, AllocationSize: n/a
50:20.5 C:\WINDOWS SUCCESS CreationTime: 11/14/2006 4:38:09 PM, LastAccessTime: 12/2/2006 10:50:19 AM, LastWriteTime: 12/1/2006 6:45:45 PM, ChangeTime: 12/1/2006 6:45:45 PM, FileAttributes: D
50:20.5 C:\WINDOWS SUCCESS
50:20.5 C:\MDT\MediaDirect\outlook contact NAME COLLISION Access: Read Data/List Directory, Synchronize, Disposition: Create, Options: Directory, Synchronous IO Non-Alert, Attributes: N, ShareMode: Read, Write, AllocationSize: 3,747,135,773,489,496,064
50:20.6 C:\Documents and Settings\s.howe\Local Settings\Application Data\Microsoft\Outlook\out look.ost SUCCESS Offset: 559,996,032, Length: 128
50:20.6 C:\Documents and Settings\s.howe\Local Settings\Application Data\Microsoft\Outlook\out look.ost SUCCESS AllocationSize: 568,872,960, EndOfFile: 568,869,888, NumberOfLinks: 1, DeletePending: False, Directory: False
2nd 50************************ ********** ********** ********** ********** **********
50:22.9 C:\WINDOWS\Fonts\ARLRDBD.T TF SUCCESS AllocationSize: 49,152, EndOfFile: 45,260, NumberOfLinks: 1, DeletePending: False, Directory: False
50:22.9 C:\WINDOWS\Fonts\ARLRDBD.T TF SUCCESS
50:22.9 C:\WINDOWS\Fonts\ARLRDBD.T TF SUCCESS AllocationSize: 49,152, EndOfFile: 45,260, NumberOfLinks: 1, DeletePending: False, Directory: False
50:22.9 C:\WINDOWS\Fonts\ARLRDBD.T TF SUCCESS CreationTime: 8/18/1999 12:13:24 PM, LastAccessTime: 12/2/2006 10:50:15 AM, LastWriteTime: 8/18/1999 12:13:24 PM, ChangeTime: 12/2/2006 9:04:50 AM, FileAttributes: A
50:22.9 C:\WINDOWS\Fonts\ARLRDBD.T TF SUCCESS FileSystemAttributes: Case Preserved, Case Sensitive, Unicode, ACLs, Compression, Named Streams, EFS, Object IDs, Reparse Points, Sparse Files, Quotas, MaximumComponentNameLength : 255, FileSystemName: NTFS
50:22.9 C:\WINDOWS\Fonts\ARLRDBD.T TF SUCCESS AllocationSize: 49,152, EndOfFile: 45,260, NumberOfLinks: 1, DeletePending: False, Directory: False
50:22.9 C:\WINDOWS\Fonts\ARLRDBD.T TF SUCCESS
50:22.9 C:\WINDOWS\Fonts\ARLRDBD.T TF SUCCESS Access: Generic Read/Execute, Disposition: Open, Options: Synchronous IO Alert, Attributes: N, ShareMode: Read, AllocationSize: n/a
50:22.9 C:\WINDOWS\Fonts\ARLRDBD.T TF SUCCESS Access: Read Attributes, Synchronize, Disposition: Open, Options: Synchronous IO Non-Alert, Non-Directory File, Complete If Oplocked, Random Access, Attributes: N, ShareMode: Read, Write, Delete, AllocationSize: n/a
50:22.9 C:\WINDOWS\Fonts\ARLRDBD.T TF SUCCESS VolumeCreationTime: 11/14/2006 4:50:03 PM, VolumeSerialNumber: 583B-9729, SupportsObjects: True, VolumeLabel:
50:22.9 C:\WINDOWS\Fonts\ARLRDBD.T TF SUCCESS IndexNumber: 0x416a000000004169
50:22.9 C:\WINDOWS\Fonts\ARLRDBD.T TF SUCCESS AllocationSize: 49,152, EndOfFile: 45,260, NumberOfLinks: 1, DeletePending: False, Directory: False
50:22.9 C:\WINDOWS\Fonts\ARLRDBD.T TF SUCCESS
50:22.9 C:\WINDOWS\Fonts\ARLRDBD.T TF SUCCESS AllocationSize: 49,152, EndOfFile: 45,260, NumberOfLinks: 1, DeletePending: False, Directory: False
50:22.9 C:\WINDOWS\Fonts\ARLRDBD.T TF SUCCESS CreationTime: 8/18/1999 12:13:24 PM, LastAccessTime: 12/2/2006 10:50:22 AM, LastWriteTime: 8/18/1999 12:13:24 PM, ChangeTime: 12/2/2006 9:04:50 AM, FileAttributes: A
50:22.9 C:\WINDOWS\Fonts\ARLRDBD.T TF SUCCESS FileSystemAttributes: Case Preserved, Case Sensitive, Unicode, ACLs, Compression, Named Streams, EFS, Object IDs, Reparse Points, Sparse Files, Quotas, MaximumComponentNameLength : 255, FileSystemName: NTFS
50:22.9 C:\WINDOWS\Fonts\ARLRDBD.T TF SUCCESS AllocationSize: 49,152, EndOfFile: 45,260, NumberOfLinks: 1, DeletePending: False, Directory: False
50:22.9 C:\WINDOWS\Fonts\ARLRDBD.T TF SUCCESS
50:22.9 C:\WINDOWS\Fonts\tahomabd. ttf SUCCESS Access: Generic Read/Execute, Disposition: Open, Options: Synchronous IO Alert, Attributes: N, ShareMode: Read, AllocationSize: n/a
50:22.9 C:\WINDOWS\Fonts\tahomabd. ttf SUCCESS Access: Read Attributes, Synchronize, Disposition: Open, Options: Synchronous IO Non-Alert, Non-Directory File, Complete If Oplocked, Random Access, Attributes: N, ShareMode: Read, Write, Delete, AllocationSize: n/a
50:22.9 C:\WINDOWS\Fonts\tahomabd. ttf SUCCESS VolumeCreationTime: 11/14/2006 4:50:03 PM, VolumeSerialNumber: 583B-9729, SupportsObjects: True, VolumeLabel:
50:22.9 C:\WINDOWS\Fonts\tahomabd. ttf SUCCESS IndexNumber: 0x1ff7000000001ff7
50:22.9 C:\WINDOWS\Fonts\tahomabd. ttf SUCCESS AllocationSize: 356,352, EndOfFile: 355,436, NumberOfLinks: 1, DeletePending: False, Directory: False
50:22.9 C:\WINDOWS\Fonts\tahomabd. ttf SUCCESS
50:22.9 C:\WINDOWS\Fonts\tahomabd. ttf SUCCESS AllocationSize: 356,352, EndOfFile: 355,436, NumberOfLinks: 1, DeletePending: False, Directory: False
50:22.9 C:\WINDOWS\Fonts\tahomabd. ttf SUCCESS CreationTime: 8/11/2004 5:00:35 PM, LastAccessTime: 12/2/2006 10:50:15 AM, LastWriteTime: 8/4/2004 5:00:00 AM, ChangeTime: 11/14/2006 4:51:24 PM, FileAttributes: A
50:22.9 C:\WINDOWS\Fonts\tahomabd. ttf SUCCESS FileSystemAttributes: Case Preserved, Case Sensitive, Unicode, ACLs, Compression, Named Streams, EFS, Object IDs, Reparse Points, Sparse Files, Quotas, MaximumComponentNameLength : 255, FileSystemName: NTFS
50:22.9 C:\WINDOWS\Fonts\tahomabd. ttf SUCCESS AllocationSize: 356,352, EndOfFile: 355,436, NumberOfLinks: 1, DeletePending: False, Directory: False
50:22.9 C:\WINDOWS\Fonts\tahomabd. ttf SUCCESS
50:22.9 C:\WINDOWS\Fonts\tahomabd. ttf SUCCESS Access: Generic Read/Execute, Disposition: Open, Options: Synchronous IO Alert, Attributes: N, ShareMode: Read, AllocationSize: n/a
50:22.9 C:\WINDOWS\Fonts\tahomabd. ttf SUCCESS Access: Read Attributes, Synchronize, Disposition: Open, Options: Synchronous IO Non-Alert, Non-Directory File, Complete If Oplocked, Random Access, Attributes: N, ShareMode: Read, Write, Delete, AllocationSize: n/a
50:22.9 C:\WINDOWS\Fonts\tahomabd. ttf SUCCESS VolumeCreationTime: 11/14/2006 4:50:03 PM, VolumeSerialNumber: 583B-9729, SupportsObjects: True, VolumeLabel:
50:22.9 C:\WINDOWS\Fonts\tahomabd. ttf SUCCESS IndexNumber: 0x1ff7000000001ff7
50:22.9 C:\WINDOWS\Fonts\tahomabd. ttf SUCCESS AllocationSize: 356,352, EndOfFile: 355,436, NumberOfLinks: 1, DeletePending: False, Directory: False
50:22.9 C:\WINDOWS\Fonts\tahomabd. ttf SUCCESS
50:22.9 C:\WINDOWS\Fonts\tahomabd. ttf SUCCESS AllocationSize: 356,352, EndOfFile: 355,436, NumberOfLinks: 1, DeletePending: False, Directory: False
50:22.9 C:\WINDOWS\Fonts\tahomabd. ttf SUCCESS CreationTime: 8/11/2004 5:00:35 PM, LastAccessTime: 12/2/2006 10:50:22 AM, LastWriteTime: 8/4/2004 5:00:00 AM, ChangeTime: 11/14/2006 4:51:24 PM, FileAttributes: A
50:22.9 C:\WINDOWS\Fonts\tahomabd. ttf SUCCESS FileSystemAttributes: Case Preserved, Case Sensitive, Unicode, ACLs, Compression, Named Streams, EFS, Object IDs, Reparse Points, Sparse Files, Quotas, MaximumComponentNameLength : 255, FileSystemName: NTFS
50:22.9 C:\WINDOWS\Fonts\tahomabd. ttf SUCCESS AllocationSize: 356,352, EndOfFile: 355,436, NumberOfLinks: 1, DeletePending: False, Directory: False
50:22.9 C:\WINDOWS\Fonts\tahomabd. ttf SUCCESS
50:22.9 C:\Documents and Settings\s.howe\Local Settings\Application Data\Microsoft\Outlook\out look.ost SUCCESS Offset: 551,444,672, Length: 6,528
50:22.9 C:\Documents and Settings\s.howe\Local Settings\Application Data\Microsoft\Outlook\out look.ost SUCCESS AllocationSize: 568,872,960, EndOfFile: 568,869,888, NumberOfLinks: 1, DeletePending: False, Directory: False
50:22.9 C:\Documents and Settings\s.howe\Local Settings\Application Data\Microsoft\Outlook\out look.ost SUCCESS Offset: 250,231,872, Length: 2,304
50:22.9 C:\Documents and Settings\s.howe\Local Settings\Application Data\Microsoft\Outlook\out look.ost SUCCESS AllocationSize: 568,872,960, EndOfFile: 568,869,888, NumberOfLinks: 1, DeletePending: False, Directory: False
50:22.9 HKCU\Software\Microsoft\Of fice\11.0\ Outlook\Cu stom Forms\Read SUCCESS Desired Access: Read/Write
50:22.9 HKCU\Software\Microsoft\Of fice\11.0\ Outlook\Cu stom Forms\Read\IPM.Appointment SUCCESS Type: REG_SZ, Length: 2, Data:
50:22.9 HKCU\Software\Microsoft\Of fice\11.0\ Outlook\Cu stom Forms\Read\IPM.Appointment SUCCESS Type: REG_SZ, Length: 2, Data:
50:22.9 HKCU\Software\Microsoft\Of fice\11.0\ Outlook\Cu stom Forms\Read SUCCESS
50:22.9 HKCU\Software\Microsoft\Of fice\11.0\ Outlook\Op tions\Cale ndar\Onlin eMtgDef NAME NOT FOUND Length: 144
50:29.5 C:\Program Files\Microsoft Office\OFFICE11\shfolder.d ll FAST IO DISALLOWED
50:29.5 C:\Program Files\Microsoft Office\OFFICE11\shfolder.d ll SUCCESS Access: Read Attributes, Disposition: Open, Options: Open Reparse Point, Attributes: n/a, ShareMode: Read, Write, Delete, AllocationSize: n/a
Thanks for any help with this problem!!!!
This is the 1st 50 and the last 50 lines for what appears to be the sequence. The processes start after about 2 secs from the last entries for Outlook.exe. The last 50 show the time laps before the next Outlook.exe entries. There are 3800+ lines for the 2 seconds for this issue. I'm not sure if this small sample is useful, but it's a start. Please let me know if more would help, I have it in an excel file for this one section. Each section appears to be very similar, but I did not compare the 3800 line. :(
The columns wrap, but they are:
Time ; Path ; Results ; Details
1st 50************************
50:17.9 HKLM\SYSTEM\ControlSet001\
50:20.5 C:\Program Files\Microsoft Office\OFFICE11\shfolder.d
50:20.5 C:\Program Files\Microsoft Office\OFFICE11\shfolder.d
50:20.5 C:\Program Files\Microsoft Office\OFFICE11\shfolder.d
50:20.5 C:\Program Files\Microsoft Office\OFFICE11\shfolder.d
50:20.5 C:\Program Files\Microsoft Office\OFFICE11\shfolder.d
50:20.5 C:\Program Files\Microsoft Office\OFFICE11\shfolder.d
50:20.5 C:\Program Files\Microsoft Office\OFFICE11\shfolder.d
50:20.5 C:\Program Files\Microsoft Office\OFFICE11\shfolder.d
50:20.5 C:\Program Files\Microsoft Office\OFFICE11\shfolder.d
50:20.5 C:\Program Files\Microsoft Office\OFFICE11\shfolder.d
50:20.5 C:\Program Files\Microsoft Office\OFFICE11\shfolder.d
50:20.5 C:\Program Files\Microsoft Office\OFFICE11\shfolder.d
50:20.5 C:\Program Files\Microsoft Office\OFFICE11\shfolder.d
50:20.5 C:\Program Files\Microsoft Office\OFFICE11\shfolder.d
50:20.5 C:\Program Files\Microsoft Office\OFFICE11\shfolder.d
50:20.5 C:\PROGRA~1\MICROS~3\OFFIC
50:20.5 HKLM\Software\Microsoft\Wi
50:20.5 C:\WINDOWS FAST IO DISALLOWED
50:20.5 C:\WINDOWS SUCCESS Access: Read Attributes, Disposition: Open, Options: Open Reparse Point, Attributes: n/a, ShareMode: Read, Write, Delete, AllocationSize: n/a
50:20.5 C:\WINDOWS SUCCESS CreationTime: 11/14/2006 4:38:09 PM, LastAccessTime: 12/2/2006 10:50:19 AM, LastWriteTime: 12/1/2006 6:45:45 PM, ChangeTime: 12/1/2006 6:45:45 PM, FileAttributes: D
50:20.5 C:\WINDOWS SUCCESS
50:20.5 C:\MDT NAME COLLISION Access: Read Data/List Directory, Synchronize, Disposition: Create, Options: Directory, Synchronous IO Non-Alert, Attributes: N, ShareMode: Read, Write, AllocationSize: 140,763,258,159,104
50:20.5 C:\MDT\MediaDirect NAME COLLISION Access: Read Data/List Directory, Synchronize, Disposition: Create, Options: Directory, Synchronous IO Non-Alert, Attributes: N, ShareMode: Read, Write, AllocationSize: 140,814,797,766,656
50:20.5 C:\Program Files\Common Files\System\MSMAPI\1033\o
50:20.5 C:\Program Files\Common Files\System\MSMAPI\1033\o
50:20.5 C:\Program Files\Microsoft Office\OFFICE11\shfolder.d
50:20.5 C:\Program Files\Microsoft Office\OFFICE11\shfolder.d
50:20.5 C:\Program Files\Microsoft Office\OFFICE11\shfolder.d
50:20.5 C:\Program Files\Microsoft Office\OFFICE11\shfolder.d
50:20.5 C:\Program Files\Microsoft Office\OFFICE11\shfolder.d
50:20.5 C:\Program Files\Microsoft Office\OFFICE11\shfolder.d
50:20.5 C:\Program Files\Microsoft Office\OFFICE11\shfolder.d
50:20.5 C:\Program Files\Microsoft Office\OFFICE11\shfolder.d
50:20.5 C:\Program Files\Microsoft Office\OFFICE11\shfolder.d
50:20.5 C:\Program Files\Microsoft Office\OFFICE11\shfolder.d
50:20.5 C:\Program Files\Microsoft Office\OFFICE11\shfolder.d
50:20.5 C:\Program Files\Microsoft Office\OFFICE11\shfolder.d
50:20.5 C:\Program Files\Microsoft Office\OFFICE11\shfolder.d
50:20.5 C:\Program Files\Microsoft Office\OFFICE11\shfolder.d
50:20.5 C:\Program Files\Microsoft Office\OFFICE11\shfolder.d
50:20.5 C:\PROGRA~1\MICROS~3\OFFIC
50:20.5 HKLM\Software\Microsoft\Wi
50:20.5 C:\WINDOWS FAST IO DISALLOWED
50:20.5 C:\WINDOWS SUCCESS Access: Read Attributes, Disposition: Open, Options: Open Reparse Point, Attributes: n/a, ShareMode: Read, Write, Delete, AllocationSize: n/a
50:20.5 C:\WINDOWS SUCCESS CreationTime: 11/14/2006 4:38:09 PM, LastAccessTime: 12/2/2006 10:50:19 AM, LastWriteTime: 12/1/2006 6:45:45 PM, ChangeTime: 12/1/2006 6:45:45 PM, FileAttributes: D
50:20.5 C:\WINDOWS SUCCESS
50:20.5 C:\MDT\MediaDirect\outlook
50:20.6 C:\Documents and Settings\s.howe\Local Settings\Application Data\Microsoft\Outlook\out
50:20.6 C:\Documents and Settings\s.howe\Local Settings\Application Data\Microsoft\Outlook\out
2nd 50************************
50:22.9 C:\WINDOWS\Fonts\ARLRDBD.T
50:22.9 C:\WINDOWS\Fonts\ARLRDBD.T
50:22.9 C:\WINDOWS\Fonts\ARLRDBD.T
50:22.9 C:\WINDOWS\Fonts\ARLRDBD.T
50:22.9 C:\WINDOWS\Fonts\ARLRDBD.T
50:22.9 C:\WINDOWS\Fonts\ARLRDBD.T
50:22.9 C:\WINDOWS\Fonts\ARLRDBD.T
50:22.9 C:\WINDOWS\Fonts\ARLRDBD.T
50:22.9 C:\WINDOWS\Fonts\ARLRDBD.T
50:22.9 C:\WINDOWS\Fonts\ARLRDBD.T
50:22.9 C:\WINDOWS\Fonts\ARLRDBD.T
50:22.9 C:\WINDOWS\Fonts\ARLRDBD.T
50:22.9 C:\WINDOWS\Fonts\ARLRDBD.T
50:22.9 C:\WINDOWS\Fonts\ARLRDBD.T
50:22.9 C:\WINDOWS\Fonts\ARLRDBD.T
50:22.9 C:\WINDOWS\Fonts\ARLRDBD.T
50:22.9 C:\WINDOWS\Fonts\ARLRDBD.T
50:22.9 C:\WINDOWS\Fonts\ARLRDBD.T
50:22.9 C:\WINDOWS\Fonts\tahomabd.
50:22.9 C:\WINDOWS\Fonts\tahomabd.
50:22.9 C:\WINDOWS\Fonts\tahomabd.
50:22.9 C:\WINDOWS\Fonts\tahomabd.
50:22.9 C:\WINDOWS\Fonts\tahomabd.
50:22.9 C:\WINDOWS\Fonts\tahomabd.
50:22.9 C:\WINDOWS\Fonts\tahomabd.
50:22.9 C:\WINDOWS\Fonts\tahomabd.
50:22.9 C:\WINDOWS\Fonts\tahomabd.
50:22.9 C:\WINDOWS\Fonts\tahomabd.
50:22.9 C:\WINDOWS\Fonts\tahomabd.
50:22.9 C:\WINDOWS\Fonts\tahomabd.
50:22.9 C:\WINDOWS\Fonts\tahomabd.
50:22.9 C:\WINDOWS\Fonts\tahomabd.
50:22.9 C:\WINDOWS\Fonts\tahomabd.
50:22.9 C:\WINDOWS\Fonts\tahomabd.
50:22.9 C:\WINDOWS\Fonts\tahomabd.
50:22.9 C:\WINDOWS\Fonts\tahomabd.
50:22.9 C:\WINDOWS\Fonts\tahomabd.
50:22.9 C:\WINDOWS\Fonts\tahomabd.
50:22.9 C:\WINDOWS\Fonts\tahomabd.
50:22.9 C:\WINDOWS\Fonts\tahomabd.
50:22.9 C:\Documents and Settings\s.howe\Local Settings\Application Data\Microsoft\Outlook\out
50:22.9 C:\Documents and Settings\s.howe\Local Settings\Application Data\Microsoft\Outlook\out
50:22.9 C:\Documents and Settings\s.howe\Local Settings\Application Data\Microsoft\Outlook\out
50:22.9 C:\Documents and Settings\s.howe\Local Settings\Application Data\Microsoft\Outlook\out
50:22.9 HKCU\Software\Microsoft\Of
50:22.9 HKCU\Software\Microsoft\Of
50:22.9 HKCU\Software\Microsoft\Of
50:22.9 HKCU\Software\Microsoft\Of
50:22.9 HKCU\Software\Microsoft\Of
50:29.5 C:\Program Files\Microsoft Office\OFFICE11\shfolder.d
50:29.5 C:\Program Files\Microsoft Office\OFFICE11\shfolder.d
Thanks for any help with this problem!!!!
ASKER
Well, I have uninstalled Office 2003 and installed Office XP. Still having the problem. Guess the easiest thing at this time is to reinstall everything with Office first. then see what causes the CPU spiking. Thanks for all of the suggestions.
I would like to close this problem, but not sure how to do it since it's still unresolved.
I would like to close this problem, but not sure how to do it since it's still unresolved.
I thought one of the addins would cause the problem. But you disable them and problem still occurs.
Go to Tools > Options > Other. Uncheck "Enable Messaging in Microsoft Outlook". Click OK. Restart Outlook. Test.
Go to Tools > Options > Other. Uncheck "Enable Messaging in Microsoft Outlook". Click OK. Restart Outlook. Test.
ASKER
I cannot find enable Messaging in MS Outlook. Under the "Other" tab there is General, AutoArchive, Reading Pane and Person Names. I'm back on 2003, since XP Office had the same problem.
Repicheep,
To turn off instant message integration,
1. On the Tools menu, click Options, and then click the Other tab.
2. Under Person Names, click to clear the Enable Person Names Smart Tag check box, and then click to clear the Display Messenger Status in the From Field check box.
3. Click OK.
To turn off instant message integration,
1. On the Tools menu, click Options, and then click the Other tab.
2. Under Person Names, click to clear the Enable Person Names Smart Tag check box, and then click to clear the Display Messenger Status in the From Field check box.
3. Click OK.
ASKER
War1, I see the fields. It is called "Display Presence Status..." instead of messenger. Sorry for the misunderstanding. This options was not enabled, but the Smart Tag option was. Both are disabled, but the CPU usage is still peaking. Thanks for the try!
ASKER CERTIFIED SOLUTION
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ASKER
We have a winner!!!!
Black Macros Thanks for the fix. I uninstalled about 2 dozen programs when I received this laptop and yet did not even notice the OutlookAddinSetup program. This fixed the problem!
Thanks all for the help and suggestions!
Black Macros Thanks for the fix. I uninstalled about 2 dozen programs when I received this laptop and yet did not even notice the OutlookAddinSetup program. This fixed the problem!
Thanks all for the help and suggestions!
1. Reset the Outlook toolbar template. With Outlook close, do a search for and rename outcmd.dat file. Restart Outlook.
Outcmd.dat is located in C:\Documents and Settings\<user>\Applicatio
2. Register an important Outlook file. Go to Start > Run and type regsvr32 OLE32.DLL
Do the same for INETCOMM.DLL
3. Disable Outlook Addins. Go to Tools > Options > Other > Advanced Options > Addin Manager or COMM/Addins and disable the addins.
4. Check if an external program running in the background is interfering with Outlook. Check Firewall, antivirus, antispyware, antispam, and all Norton programs. Disable these programs one at a time.
Best wishes!