Here is my dilemma this time, I have a customer with exchange 2000, I have a SMTP connector setup to forward all SMTP email traffic to the web host mail server (mail.domainname.com) which is working fine.
There are a couple of users that work in the field with laptops, when in the field they only get email from the mail.domainname.com server since they are not connected to the exchange server at that time. A VPN server is provided, but I guess it is too much of a hassle to take the 3 seconds to connect to it.
Repeated attempts to make the users aware that all email should be sent to email@example.com and not to the name in the global address list has failed. They just can’t help themselves when the name pops up in outlook to hit enter. Which populates the TO field with the exchange mail box, not the internet email address. Then bossman don’t get the important email he asked to be sent until he gets back into the office.
The Outlook clients are configured for exchange and pop email to get email from the web server.
Bossman said make this idiot proof not leaving anything up to the user to screw up.
Well that’s the story, I was wondering if there is anyway to route ALL email through SMTP and bypass or even disable the exchange path. Or any other suggestions will be appreciated.