Help on sending all exchange email via smtp
Hello all,
Here is my dilemma this time, I have a customer with exchange 2000, I have a SMTP connector setup to forward all SMTP email traffic to the web host mail server (mail.domainname.com) which is working fine.
There are a couple of users that work in the field with laptops, when in the field they only get email from the mail.domainname.com server since they are not connected to the exchange server at that time. A VPN server is provided, but I guess it is too much of a hassle to take the 3 seconds to connect to it.
Repeated attempts to make the users aware that all email should be sent to bossman@domainname.com and not to the name in the global address list has failed. They just can’t help themselves when the name pops up in outlook to hit enter. Which populates the TO field with the exchange mail box, not the internet email address. Then bossman don’t get the important email he asked to be sent until he gets back into the office.
The Outlook clients are configured for exchange and pop email to get email from the web server.
Bossman said make this idiot proof not leaving anything up to the user to screw up.
Well that’s the story, I was wondering if there is anyway to route ALL email through SMTP and bypass or even disable the exchange path. Or any other suggestions will be appreciated.
Thanks.
Chris
Here is my dilemma this time, I have a customer with exchange 2000, I have a SMTP connector setup to forward all SMTP email traffic to the web host mail server (mail.domainname.com) which is working fine.
There are a couple of users that work in the field with laptops, when in the field they only get email from the mail.domainname.com server since they are not connected to the exchange server at that time. A VPN server is provided, but I guess it is too much of a hassle to take the 3 seconds to connect to it.
Repeated attempts to make the users aware that all email should be sent to bossman@domainname.com and not to the name in the global address list has failed. They just can’t help themselves when the name pops up in outlook to hit enter. Which populates the TO field with the exchange mail box, not the internet email address. Then bossman don’t get the important email he asked to be sent until he gets back into the office.
The Outlook clients are configured for exchange and pop email to get email from the web server.
Bossman said make this idiot proof not leaving anything up to the user to screw up.
Well that’s the story, I was wondering if there is anyway to route ALL email through SMTP and bypass or even disable the exchange path. Or any other suggestions will be appreciated.
Thanks.
Chris
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Have you tested? Would like to know if I can offer any more help on this question.
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ASKER
first, the users are already setup with pop in outlook, and set as primary connection, but the problem is when the auto complete puts in the name, it is the exchange mail box name and routes the emal directly to the users exchange mail box. so it never goes through smtp.
I agree there may be no other way but to once again try to train the users... ugh,
I will leave the question open for a over the weekend though, thanks for the help so far.
I agree there may be no other way but to once again try to train the users... ugh,
I will leave the question open for a over the weekend though, thanks for the help so far.
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ASKER
I have opted for the beating... oopps "education" of the users for now. although it seems that mr. Sembee has the right idea, that will probably be my final solution. I am going to split the points for all the good information I found here.. I hope that is ok. I fill it is only right to accept mr. jar’s answer since it is what I opted to do for now.
Thanks.
Thanks.
Do not change the default mail delivery forlder away from "Mailbox-Username" so that all mail retrieved still delivers to your exchange server.
Please note that if you set the smtp server to be an external mail server, all internal mail will aslo be routed via this external server.