As I have no idea how to start, can you please provide me a template or a link I could find myself. my email address: <email deleted by LHerrou>
I'm only one in-charge IT personnel for the company, I'm now looking for a document which help to keep track the changes and requests from users / departments.
For instance, department requests account creation for email/Windows. Relocation PC. Purchase computer, change the backup schedule time and so on.