Link to home
Start Free TrialLog in
Avatar of syoder
syoder

asked on

dell optix plex

i'm working on a dell optix plex, & i'm getting a blue screen saying an error was caused by a device driver.  I've checked the device manager and no yellow or red messages. ran chkdsk / f and it fixed a bunch of items, reloaded the users profile, but still the same problem. on the blue screen i've written down the message before & tried to google it, but it's a genic message. any free progams out there that check corrupted device drivers?
ASKER CERTIFIED SOLUTION
Avatar of Callandor
Callandor
Flag of United States of America image

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
Does the error mention a .sys file? Many driver irql bluescreens indicate a .sys file. If it doesnt i would suggest testing the ram with memtest (www.memtest.org).
Avatar of syoder
syoder

ASKER

i've never heard of scan now, do you know where on microsofts website or on other websites that list all of the hiddend programs that you can run at the cmd prompt & also an explination of what the program does.
If it is a Dell Optiplex then chances are your problem is described here http://www.badcaps.net