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Outlook 2000 questions

Posted on 2006-11-28
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Last Modified: 2010-04-08
Two questions about Outlook 2000:

1. How can I completely wipe out all data from Outlook 2000 and start fresh. In Outlook 2003, I can delete the data file and then delete the profile. When I restart Outlook 2003 it creates a new profile and I can add or import data. I can't find that in Outlook 2000.

2. This Outlook 2000 file has TWO sets of top level Personal Folders. They are identical...but Outlook prevents me from deleting this set of folder. How do I fix that?
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Question by:Issaquah
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Accepted Solution

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war1 earned 500 total points
ID: 18034671
Greetings, Issaquah !

Delete the PST files. With Outlook close, do a search for the *.pst and rename them or move them to another location.

PST file is normally location in C:\Documents and Settings\<user>\Local Settings\Application Data\Microsoft\Outlook folder. It is a hidden file. Open Windows Explorer folder and select Tools > Folders Options > View. Check "Show hidden files and folders". Click OK.

Best wishes!
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Author Comment

by:Issaquah
ID: 18036737
I am able to find the Outlook.pst file without problem. But what abouit the "profile" that one finds with Outlook XP or Outlook 2003? Usually that is accessed via the "Mail" control panel...but I don't see it for this installation of Outlook 2000
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Expert Comment

by:war1
ID: 18037821
Issaquah,

Outlook 2000 is different than Outlook 2002 and 2003. Go to Control Panel > Mail and see if you can see the profiles.
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Author Comment

by:Issaquah
ID: 18038052
Not there....should they be? Are they somewhere else? Or does Outlook 2000 not use it?
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LVL 97

Expert Comment

by:war1
ID: 18038191
Right-click the Microsoft Outlook icon on your desktop, and then click Properties in the pop-up menu.  Click Show Profiles.
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LVL 97

Expert Comment

by:war1
ID: 18060093
Issaquah, any update?
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