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Conatacts Problem

Posted on 2006-11-28
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Last Modified: 2010-04-08
I have outlook 2002 (xP) in one of the client and is configured for pop account. I have created a new profile and imported
conacts from .CSV file. it is available is contacts folder. but when i say new and try to add an email  and press tab
only , or ; is coming. when i press to the address are there in the left pane even there when i select any email id and press to  either , or ; is coming.

pls reply immediately as it is very urgent

also in another profile on the same computer i am getting 3 entries of contacts (in show names from list - which comes when i press to option in new mail compose screen) where 2 entries are blank and entries are there in the 3rd entry . how to delete the unwanted contacts entries in this list

regards
venkat
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Question by:venkataramanaiahsr
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Expert Comment

by:war1
ID: 18034663
Greetings, venkataramanaiahsr !

The auto complete names consist of address book and Nickname file.

I. To see the Contact names in address book, enable Contacts Database As An Email Address Book in Outlook 2003

1. click Tools > Email Accounts
2. click on 'View or change existing directories or address books' option.
3. click 'Next'.
4. click on 'Add' button > 'Additional Address Books' option.
5. click 'Next'.
6. click on the 'Outlook Address Book' option.
7. click 'Next'.
8. click on 'Finish' button.

9. click on the 'Contacts' tab
10. right-click on the 'Contacts' option on the left-hand side (under 'My
Contacts').
11. click on the 'Properties' option - see multi-tabbed dialog.
12. click on the 'Outlook Address Book' tab.
13. ensure that the 'Show this folder as an e-mail address book' option is
selected.
14. click OK.

Your Contacts database should now be active as an e-mail address book.
http://domino.lancs.ac.uk/pub/usghelpdesk.nsf/9fb9e62b73055de48025680100698378/c8dbe9bb81766cf080256e5800438856?OpenDocument

II. If you want to include the nickname file, you need to copy it over from Outlook 2002. Search for *.NK2 and copy the file to the new Outlook, in the same location.

.NK2 file is located in
C:\Documents and Settings\<user>\Application Data\Microsoft\Outlook folder. It is a hidden file. Go to any folder and select Tools > Folders Options > View. Check "Show hidden files and folders".  Click OK.

Best wishes!
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LVL 97

Expert Comment

by:war1
ID: 18060097
venkataramanaiahsr,

We have not heard from you. Did any comment help you solve your problem? Do you have any more question? If an Expert helped you, please accept his/her answer above with an excellent or good grade.

Thanks, war1
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Author Comment

by:venkataramanaiahsr
ID: 18068099
Hi war1

I tried your solution which could not solve my problem, i upgraded office xp to office 2003. since then it is working fine. thanks for your efforts.


ven
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Accepted Solution

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war1 earned 500 total points
ID: 18070099
ven, glad the problem is solved.  Installing Office 2003 overwrote some corrupted file.
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