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Lotus Notes default printer,

Some of my users have problem when they try to print from Lotus, the default printer is blank and they need to choose the printer from the printer list? if they choose the printer it works fine up to lotus is open, once they close and open the lotus notes again the problem shows again,
any idea how to find a solution to this
thnx
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damixa
Asked:
damixa
1 Solution
 
sg405222Commented:
Notes pull the default printer from the OS which may be why is keeps disappearing.   make sure you have a default printer selected at the OS level
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damixaAuthor Commented:
Actually its only lotus which gives this problem, and there is a default printer assigned in WinXP.'

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SysExpertCommented:
Reinstall the Notes client after deleting any notes.ini files.

I would backup the notes data directory so that you have the *.id, desktop*.ndk and bookmark.* just in case you want to restore these.

It is probably a registry issue and finding it manually could take a lot of time.

I hope this helps !
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marilyngCommented:
Hey, did you see this post: http://www-10.lotus.com/ldd/nd6forum.nsf/55c38d716d632d9b8525689b005ba1c0/12756116be2f586c8525704c0041b8f3?OpenDocument

similar problem, but I don't know if the configuration is the same.

Also, try updating the printer drivers.. ?   Or, in some cases, rolling back the driver to the one that last worked. (had to do this on MAC's).
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damixaAuthor Commented:
it has nothing to do with the printer drivers, I guess as maryling says that it has something to do with the kixscript we use to install the printers,
i am notsure thought, we are still trying to figure out the problem.
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alphatestCommented:
I had that same problem except it was in Lotus Notes 8.5.1 for some of my users.  I've tried most of the solutions found on Google and replies to this problem here until I've executed this script below (slightly modified).  Ran it once and now Lotus Notes will always take its cue from the default printer settings in Windows

You must adapt the script below to your needs (insert your printer UNC path) and execute this.  Save it as a .vbs file

Set WshNetwork = CreateObject ("WScript.Network")
WshNetwork.SetDefaultPrinter "\\insert_print_server_here\Insert name of printer as displayed with space characters included"
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