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disabled properties in device manager

i cannot connect to internet via modem.and noticed while checking in device manager that some options are not present on the properties page for the com port,  etc. could it  possibly be due to disconnecting last session by pulling the pin on the phone line while still being connected, i doubt it, or my guess is spyware/virus/etc. has disabled these options. any ideas?

i am running windows xp sp2 avast antivirus freeware and no spyware protection

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rightone72
Asked:
rightone72
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3 Solutions
 
war1Commented:
Greetings, rightone72 !

Were you able to connect to internet before and now cannot connect?  Did you try to remove some spyware and then lost your connection?

Run this script to fix your connection. This script will reset your winsock and TCP/IP stack.
http://downloads.subratam.org/WinsockFix.zip


Best wishes!
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nobusCommented:
i suggest to run ALL these -  updated :
     adaware :      http://www.lavasoftusa.com/
     Spybot :        http://www.download.com/3000-8022-10122137.html
http://housecall.trendmicro.com/                                                               online scan for trojans
http://www.spychecker.com/program/hijackthis.html                                   download
http://www.hijackthis.de/index.php?langselect=english                                check the log
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Visual3DMayaCommented:
Enter control panel/modems, is the modem in the list of installed modems?
If it is not, switch off and on the modem, eventually if needed, press Add and let it detect the modem.
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war1Commented:
rightone71,

We have not heard from you. Did any comment help you solve your problem? Do you have any more question? If an Expert helped you, please accept his/her answer above with an excellent or good grade.

Thanks, war1
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