Solved

Remote Web Workplace cannot conntect to Server or Workstations..

Posted on 2006-11-29
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Last Modified: 2010-04-19
If I login into the Remote web workspace, I can go to my Outlook Web Access..  but I cannot connect to server desktops or client desktops...

I do have port 4125 open..

I can do a TS session into the server (same that has the RWW) and from there do a RD connection to itself (strangely enough) or to the client.. so I know the user rights are OK...

What else could be blocking it..

Get the Remote connection unavailable...bla bla.. contact your administrator (me)....
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Question by:911bob
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12 Comments
 
LVL 6

Expert Comment

by:manicsquirrel
ID: 18041576
"Remote connection unavailable" means that the route does not exist.  Would you mind posting an IPCONFIG /ALL from your server?
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Author Comment

by:911bob
ID: 18044339

C:\Documents and Settings\Administrator.BSSI-SBS>ipconfig /all

Windows IP Configuration

   Host Name . . . . . . . . . . . . : DELL1400
   Primary Dns Suffix  . . . . . . . : BSSI-SBS.local
   Node Type . . . . . . . . . . . . : Unknown
   IP Routing Enabled. . . . . . . . : Yes
   WINS Proxy Enabled. . . . . . . . : Yes
   DNS Suffix Search List. . . . . . : BSSI-SBS.local

Ethernet adapter Server Local Area Connection:

   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Intel(R) PRO/100 Network Connection
   Physical Address. . . . . . . . . : 00-B0-D0-FC-1E-85
   DHCP Enabled. . . . . . . . . . . : No
   IP Address. . . . . . . . . . . . : 192.168.1.250
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Default Gateway . . . . . . . . . : 192.168.1.1
   DNS Servers . . . . . . . . . . . : 192.168.1.250
   Primary WINS Server . . . . . . . : 192.168.1.250

C:\Documents and Settings\Administrator.BSSI-SBS>

0
 
LVL 6

Expert Comment

by:manicsquirrel
ID: 18045358
Double-check that 4125 is tunneled to 192.168.1.250, and also add port 444 as well.
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Author Comment

by:911bob
ID: 18045650


Yes both 4125 & 444 are open and Redirected to 192.168.1.250
0
 
LVL 6

Expert Comment

by:manicsquirrel
ID: 18045795
Try rerunning the Configure Email and Internet Connection Wizard in the server management console and make sure you select to change the firewall configuration and allow RWW.
0
 

Author Comment

by:911bob
ID: 18046585
I can log into RWW.. and then see my e-mail in OWA...

what I cannot do is to "Connect to Server Desktop" or "Connect to Client Desktop"

There is not firewall.. One NIC, external firewall.. that has the ports open
0
 
LVL 6

Expert Comment

by:manicsquirrel
ID: 18047319
If you don't want to entertain my suggestion then you can try a port scan from an external source and verify that 4125 and/or 444 are not reaching their destination.

No further comments.  Good luck.
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Author Comment

by:911bob
ID: 18050265
for 444 I rach a service, but for 4125 I am not reaching a service..

I tried internally and it does work.. so the issue must be in the pix, not the SBS...not passing it.

I will start another question there to see what is wrong with the configuration...
the commands are the same for 444 that is ope, and 3389 that is open.. but not for 4125.. so it is a bit odd.

I will award points after I get working.. to verify it is the PIX,  which will probably be in a day or 2...
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LVL 6

Accepted Solution

by:
manicsquirrel earned 250 total points
ID: 18051402
Sorry, I didn't realize you had a pix or I would have pointed my finger at that in the first place.  You aren't the only one.  Last week another poster had the exact same setup as you and the exact same problem caused by a pix config.

Just for grins, post your pix config here and let me have a look.  It has been a long, long time since I set one up but something may ring a bell.  Are you using the console commands or the pdm?
0
 

Author Comment

by:911bob
ID: 18052617
0
 

Author Comment

by:911bob
ID: 18080508
Doing some more digging....

Under the server management console, If I go to Client COmputers.. and then highlight a computer, and click on Setup Client COmputer.. I get a message that "Windows cannot find 'scw'"... I have done a seach for scw and it appears it is MS Security Configuration Wizzard... but that it is not used on SBS2003.. so why it it asking for it ??

Sorry for the diversion... but it seems as I dig deeper more odd questions come up.


All this and my main goal is to be able to access client computers going thorough RWW...
0
 

Author Comment

by:911bob
ID: 18174704
Problem was the firewall at the remote location...

Working Fine now.
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