When creating a new user account no email address are created and user doesn't show up in GAL

Posted on 2006-11-29
Last Modified: 2010-03-06
When creating a new user account no email address are created and user doesn't show up in GAL

Windows 2003 and Exchange 2003.

Recently upgraded to Exch 2003  added server to Organization the migrated mailboxes to new server.
Question by:tolsonkra
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2

Author Comment

ID: 18038696
I also now see it isn't even creating a mailbox.
LVL 104

Accepted Solution

Sembee earned 500 total points
ID: 18038719
The mailbox is not created until required.
The GAL isn't updated until the email address hasn't been generated.
The email address is generated by the recipient update service.

When you migrated to the new server, did you remove the original server using the correct procedure? There are elements that have to be moved to the new server.

If so, search this site for recipient update service (RUS) as we discuss it frequently. The links to troubleshooting are posted at least three or four times a week so you will not have to go far to find them.


Author Comment

ID: 18038914
It was the RUS still looking at the old server.

Featured Post

Free Tool: ZipGrep

ZipGrep is a utility that can list and search zip (.war, .ear, .jar, etc) archives for text patterns, without the need to extract the archive's contents.

One of a set of tools we're offering as a way to say thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Learn to move / copy / export exchange contacts to iPhone without using any software. Also see the issues in configuration of exchange with iPhone to migrate contacts.
Unified and professional email signatures help maintain a consistent company brand image to the outside world. This article shows how to create an email signature in Exchange Server 2010 using a transport rule and how to overcome native limitations …
In this video we show how to create a Resource Mailbox in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: Navigate to the Recipients >> Resources tab.: "Recipients" is our default selection …
A short tutorial showing how to set up an email signature in Outlook on the Web (previously known as OWA). For free email signatures designs, visit If you want to manage em…

707 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question