mathewmc
asked on
Windows automatic updates not working
After running fine for 18 months Windows automatic updates on server 2003 has stopped working. I can't even use the Windows update site. On the site i get the following error:
"The website has encountered a problem and cannot display the page you are trying to view."
The update log shows:
2006-11-29 09:23:55 1320 184c AU #############
2006-11-29 09:23:55 1320 184c AU ## START ## AU: Search for updates
2006-11-29 09:23:55 1320 184c AU #########
2006-11-29 09:23:55 1320 184c AU <<## SUBMITTED ## AU: Search for updates [CallId = {F34891AE-44EB-4FCB-87EE-1 B2315CCA11 D}]
2006-11-29 09:25:05 1320 23e8 Misc WARNING: WinHttp: SendRequestToServerForFile Informatio n failed with 0x80190191
2006-11-29 09:25:05 1320 23e8 Misc WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x80190191
2006-11-29 09:29:06 1320 23e8 Misc WARNING: WinHttp: SendRequestToServerForFile Informatio n failed with 0x80190191
2006-11-29 09:29:06 1320 23e8 Misc WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x80190191
2006-11-29 09:29:06 1320 23e8 Misc WARNING: DownloadFileInternal failed for http://update.microsoft.com/v6/microsoftupdate/redir/muredir.cab: error 0x80190191
2006-11-29 09:29:06 1320 23e8 Agent * WARNING: Failed to synchronize, error = 0x80244017
2006-11-29 09:29:07 1320 23e8 Agent * WARNING: Exit code = 0x80244017
2006-11-29 09:29:07 1320 23e8 Agent *********
2006-11-29 09:29:07 1320 23e8 Agent ** END ** Agent: Finding updates [CallerId = MicrosoftUpdate]
2006-11-29 09:29:07 1320 23e8 Agent *************
2006-11-29 09:29:07 1320 23e8 Agent WARNING: WU client failed Searching for update with error 0x80244017
2006-11-29 09:29:07 1320 23e8 Agent *************
2006-11-29 09:29:07 1320 23e8 Agent ** START ** Agent: Finding updates [CallerId = AutomaticUpdates]
2006-11-29 09:29:07 1320 23e8 Agent *********
2006-11-29 09:29:07 3620 2dc COMAPI >>-- RESUMED -- COMAPI: Search [ClientId = MicrosoftUpdate]
2006-11-29 09:29:07 3620 2dc COMAPI - Updates found = 0
2006-11-29 09:29:07 3620 2dc COMAPI - WARNING: Exit code = 0x00000000, Result code = 0x80244017
2006-11-29 09:29:07 3620 2dc COMAPI ---------
2006-11-29 09:29:07 3620 2dc COMAPI -- END -- COMAPI: Search [ClientId = MicrosoftUpdate]
2006-11-29 09:29:07 3620 2dc COMAPI -------------
2006-11-29 09:29:07 3620 e68 COMAPI WARNING: Operation failed due to earlier error, hr=80244017
2006-11-29 09:29:07 3620 e68 COMAPI FATAL: Unable to complete asynchronous search. (hr=80244017)
2006-11-29 09:33:08 1320 23e8 Misc WARNING: WinHttp: SendRequestToServerForFile Informatio n failed with 0x80190191
2006-11-29 09:33:08 1320 23e8 Misc WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x80190191
2006-11-29 09:37:09 1320 23e8 Misc WARNING: WinHttp: SendRequestToServerForFile Informatio n failed with 0x80190191
2006-11-29 09:37:09 1320 23e8 Misc WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x80190191
2006-11-29 09:41:10 1320 23e8 Misc WARNING: WinHttp: SendRequestToServerForFile Informatio n failed with 0x80190191
2006-11-29 09:41:10 1320 23e8 Misc WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x80190191
2006-11-29 09:45:11 1320 23e8 Misc WARNING: WinHttp: SendRequestToServerForFile Informatio n failed with 0x80190191
2006-11-29 09:45:11 1320 23e8 Misc WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x80190191
2006-11-29 09:45:11 1320 23e8 Misc WARNING: DownloadFileInternal failed for http://download.windowsupdate.com/v6/windowsupdate/redir/wuredir.cab: error 0x80190191
I searched Microsoft's site for these errors with no luck. Can anyone help?
"The website has encountered a problem and cannot display the page you are trying to view."
The update log shows:
2006-11-29 09:23:55 1320 184c AU #############
2006-11-29 09:23:55 1320 184c AU ## START ## AU: Search for updates
2006-11-29 09:23:55 1320 184c AU #########
2006-11-29 09:23:55 1320 184c AU <<## SUBMITTED ## AU: Search for updates [CallId = {F34891AE-44EB-4FCB-87EE-1
2006-11-29 09:25:05 1320 23e8 Misc WARNING: WinHttp: SendRequestToServerForFile
2006-11-29 09:25:05 1320 23e8 Misc WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x80190191
2006-11-29 09:29:06 1320 23e8 Misc WARNING: WinHttp: SendRequestToServerForFile
2006-11-29 09:29:06 1320 23e8 Misc WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x80190191
2006-11-29 09:29:06 1320 23e8 Misc WARNING: DownloadFileInternal failed for http://update.microsoft.com/v6/microsoftupdate/redir/muredir.cab: error 0x80190191
2006-11-29 09:29:06 1320 23e8 Agent * WARNING: Failed to synchronize, error = 0x80244017
2006-11-29 09:29:07 1320 23e8 Agent * WARNING: Exit code = 0x80244017
2006-11-29 09:29:07 1320 23e8 Agent *********
2006-11-29 09:29:07 1320 23e8 Agent ** END ** Agent: Finding updates [CallerId = MicrosoftUpdate]
2006-11-29 09:29:07 1320 23e8 Agent *************
2006-11-29 09:29:07 1320 23e8 Agent WARNING: WU client failed Searching for update with error 0x80244017
2006-11-29 09:29:07 1320 23e8 Agent *************
2006-11-29 09:29:07 1320 23e8 Agent ** START ** Agent: Finding updates [CallerId = AutomaticUpdates]
2006-11-29 09:29:07 1320 23e8 Agent *********
2006-11-29 09:29:07 3620 2dc COMAPI >>-- RESUMED -- COMAPI: Search [ClientId = MicrosoftUpdate]
2006-11-29 09:29:07 3620 2dc COMAPI - Updates found = 0
2006-11-29 09:29:07 3620 2dc COMAPI - WARNING: Exit code = 0x00000000, Result code = 0x80244017
2006-11-29 09:29:07 3620 2dc COMAPI ---------
2006-11-29 09:29:07 3620 2dc COMAPI -- END -- COMAPI: Search [ClientId = MicrosoftUpdate]
2006-11-29 09:29:07 3620 2dc COMAPI -------------
2006-11-29 09:29:07 3620 e68 COMAPI WARNING: Operation failed due to earlier error, hr=80244017
2006-11-29 09:29:07 3620 e68 COMAPI FATAL: Unable to complete asynchronous search. (hr=80244017)
2006-11-29 09:33:08 1320 23e8 Misc WARNING: WinHttp: SendRequestToServerForFile
2006-11-29 09:33:08 1320 23e8 Misc WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x80190191
2006-11-29 09:37:09 1320 23e8 Misc WARNING: WinHttp: SendRequestToServerForFile
2006-11-29 09:37:09 1320 23e8 Misc WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x80190191
2006-11-29 09:41:10 1320 23e8 Misc WARNING: WinHttp: SendRequestToServerForFile
2006-11-29 09:41:10 1320 23e8 Misc WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x80190191
2006-11-29 09:45:11 1320 23e8 Misc WARNING: WinHttp: SendRequestToServerForFile
2006-11-29 09:45:11 1320 23e8 Misc WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x80190191
2006-11-29 09:45:11 1320 23e8 Misc WARNING: DownloadFileInternal failed for http://download.windowsupdate.com/v6/windowsupdate/redir/wuredir.cab: error 0x80190191
I searched Microsoft's site for these errors with no luck. Can anyone help?
ASKER
I am not using WSUS. The automatic update utility on this server, running server 2003 standard, no longer works. Nor does going to the Windows update site.
ASKER
Since I have not got any further posts, nor I have I found an answer on other sources, I increased the points on this.
Have you tried this MS article.
http://support.microsoft.com/kb/896226
http://support.microsoft.com/kb/896226
ASKER
This is not XP, it is not behind a firewall and there are no proxyservers. It is Windows Server 2003 standard. It does use the Windows firewall. However, when I disable the firewall automatic updates still do not work.
ASKER
It doesn't look like anyone can answer this. Even with that being the case, I would like to keep this issue open so when I do find an answer I can post it here incase some one else has this problem.
Try resetting the IUSR password.
Here is an article on how to do it.
http://www.windowsitpro.com/Article/ArticleID/48361/48361.html
Here is an article on how to do it.
http://www.windowsitpro.com/Article/ArticleID/48361/48361.html
ASKER
That didn't do it.
ASKER
I would like to leave the question open. I have an open ticket with Microsoft and when the issue is fixed I would like to post the solution here for other members to find. I would rather they not have to pay Microsoft to fix this they way I have.
ASKER
This issue was fixed after applying Windows 2003 SP2.
It is available at http://www.microsoft.com/downloads/details.aspx?FamilyID=95ac1610-c232-4644-b828-c55eec605d55&DisplayLang=en
It is available at http://www.microsoft.com/downloads/details.aspx?FamilyID=95ac1610-c232-4644-b828-c55eec605d55&DisplayLang=en
ASKER CERTIFIED SOLUTION
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I just ran across this same error, and was able to get www.windowsupdate.com to pull down updates by doing the following:
- stopping the "Background Intelligent Transfer Service" service
- stopping the "Automatic Updates" service
- remove the <c:\windows\SoftwareDistri bution> directory and all subdirs
- start BITS and Auotmatic Updates services
Tried windowsupdate website again and it worked like a charm.
- stopping the "Background Intelligent Transfer Service" service
- stopping the "Automatic Updates" service
- remove the <c:\windows\SoftwareDistri
- start BITS and Auotmatic Updates services
Tried windowsupdate website again and it worked like a charm.
Is this client side? or Server Side? Are you using WSUS?
If yes on the WSUS question how is the GPO setup for updates?
Have you run clientdiag.exe on a client?
Cheers!
regards,
Trenes