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Windows automatic updates not working

After running fine for 18 months Windows automatic updates on server 2003 has stopped working. I can't even use the Windows update site. On the site i get the following error:
"The website has encountered a problem and cannot display the page you are trying to view."

The update log shows:
2006-11-29      09:23:55      1320      184c      AU      #############
2006-11-29      09:23:55      1320      184c      AU      ## START ##  AU: Search for updates
2006-11-29      09:23:55      1320      184c      AU      #########
2006-11-29      09:23:55      1320      184c      AU      <<## SUBMITTED ## AU: Search for updates [CallId = {F34891AE-44EB-4FCB-87EE-1B2315CCA11D}]
2006-11-29      09:25:05      1320      23e8      Misc      WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x80190191
2006-11-29      09:25:05      1320      23e8      Misc      WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x80190191
2006-11-29      09:29:06      1320      23e8      Misc      WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x80190191
2006-11-29      09:29:06      1320      23e8      Misc      WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x80190191
2006-11-29      09:29:06      1320      23e8      Misc      WARNING: DownloadFileInternal failed for http://update.microsoft.com/v6/microsoftupdate/redir/muredir.cab: error 0x80190191
2006-11-29      09:29:06      1320      23e8      Agent        * WARNING: Failed to synchronize, error = 0x80244017
2006-11-29      09:29:07      1320      23e8      Agent        * WARNING: Exit code = 0x80244017
2006-11-29      09:29:07      1320      23e8      Agent      *********
2006-11-29      09:29:07      1320      23e8      Agent      **  END  **  Agent: Finding updates [CallerId = MicrosoftUpdate]
2006-11-29      09:29:07      1320      23e8      Agent      *************
2006-11-29      09:29:07      1320      23e8      Agent      WARNING: WU client failed Searching for update with error 0x80244017
2006-11-29      09:29:07      1320      23e8      Agent      *************
2006-11-29      09:29:07      1320      23e8      Agent      ** START **  Agent: Finding updates [CallerId = AutomaticUpdates]
2006-11-29      09:29:07      1320      23e8      Agent      *********
2006-11-29      09:29:07      3620      2dc      COMAPI      >>--  RESUMED  -- COMAPI: Search [ClientId = MicrosoftUpdate]
2006-11-29      09:29:07      3620      2dc      COMAPI        - Updates found = 0
2006-11-29      09:29:07      3620      2dc      COMAPI        - WARNING: Exit code = 0x00000000, Result code = 0x80244017
2006-11-29      09:29:07      3620      2dc      COMAPI      ---------
2006-11-29      09:29:07      3620      2dc      COMAPI      --  END  --  COMAPI: Search [ClientId = MicrosoftUpdate]
2006-11-29      09:29:07      3620      2dc      COMAPI      -------------
2006-11-29      09:29:07      3620      e68      COMAPI      WARNING: Operation failed due to earlier error, hr=80244017
2006-11-29      09:29:07      3620      e68      COMAPI      FATAL: Unable to complete asynchronous search. (hr=80244017)
2006-11-29      09:33:08      1320      23e8      Misc      WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x80190191
2006-11-29      09:33:08      1320      23e8      Misc      WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x80190191
2006-11-29      09:37:09      1320      23e8      Misc      WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x80190191
2006-11-29      09:37:09      1320      23e8      Misc      WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x80190191
2006-11-29      09:41:10      1320      23e8      Misc      WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x80190191
2006-11-29      09:41:10      1320      23e8      Misc      WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x80190191
2006-11-29      09:45:11      1320      23e8      Misc      WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x80190191
2006-11-29      09:45:11      1320      23e8      Misc      WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x80190191
2006-11-29      09:45:11      1320      23e8      Misc      WARNING: DownloadFileInternal failed for http://download.windowsupdate.com/v6/windowsupdate/redir/wuredir.cab: error 0x80190191

I searched Microsoft's site for these errors with no luck. Can anyone help?
0
mathewmc
Asked:
mathewmc
1 Solution
 
trenesCommented:
Hi mathewmc,

Is this client side? or Server Side? Are you using WSUS?
If yes on the WSUS question how is the GPO setup for updates?
Have you run clientdiag.exe on a client?

Cheers!
regards,

Trenes
0
 
mathewmcAuthor Commented:
I am not using WSUS. The automatic update utility on this server, running server 2003 standard, no longer works. Nor does going to the Windows update site.
0
 
mathewmcAuthor Commented:
Since I have not got any further posts, nor I have I found an answer on other sources, I increased the points on this.
0
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trenesCommented:
Have you tried this MS article.
http://support.microsoft.com/kb/896226
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mathewmcAuthor Commented:
This is not XP, it is not behind a firewall and there are no proxyservers. It is Windows Server 2003 standard. It does use the Windows firewall. However, when I disable the firewall automatic updates still do not work.
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mathewmcAuthor Commented:
It doesn't look like anyone can answer this. Even with that being the case, I would like to keep this issue open so when I do find an answer I can post it here incase some one else has this problem.
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trenesCommented:
Try resetting the IUSR password.
Here is an article on how to do it.
http://www.windowsitpro.com/Article/ArticleID/48361/48361.html
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mathewmcAuthor Commented:
That didn't do it.
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mathewmcAuthor Commented:
I would like to leave the question open. I have an open ticket with Microsoft and when the issue is fixed I would like to post the solution here for other members to find. I would rather they not have to pay Microsoft to fix this they way I have.
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mathewmcAuthor Commented:
This issue was fixed after applying Windows 2003 SP2.

It is available at http://www.microsoft.com/downloads/details.aspx?FamilyID=95ac1610-c232-4644-b828-c55eec605d55&DisplayLang=en

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Computer101Commented:
PAQed with points refunded (500)

Computer101
EE Admin
0
 
GitchoCommented:
I just ran across this same error, and was able to get www.windowsupdate.com to pull down updates by doing the following:

- stopping the "Background Intelligent Transfer Service" service
- stopping the "Automatic Updates" service
- remove the <c:\windows\SoftwareDistribution> directory and all subdirs
- start BITS and Auotmatic Updates services

Tried windowsupdate website again and it worked like a charm.
0

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