Solved

Hanging App (1002)

Posted on 2006-11-29
5
296 Views
Last Modified: 2010-04-18
We have a client who runs our application on one of their servers (they are only one out of around 20) and they constantly keep getting 1002 errors in the event viewer. Is there anyway to successfully diagnose why an application constantly hangs on a machine? This is the only server we've ever seen this Hanging app error on. Thanks!
0
Comment
Question by:JonCardona
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 3
  • 2
5 Comments
 

Author Comment

by:JonCardona
ID: 18053082
I've increased the points to 500 because I really desperately need help with this. I've tried everything and cannot seem to find anything.  
0
 
LVL 43

Expert Comment

by:Steve Knight
ID: 18066902
Which 1002 error is it --- loads of different subsystems give this error code out:

http://www.eventid.net/display.asp?eventid=1002
0
 
LVL 43

Accepted Solution

by:
Steve Knight earned 500 total points
ID: 18066920
I guess it is obvious having re-read the Q properly this time and it being your own app, i.e. this one is the error:  http://www.eventid.net/display.asp?eventid=1002&eventno=1522&source=Application%20Hang&phase=1 and the suggestions there aren't that helpful?


0
 

Author Comment

by:JonCardona
ID: 18078340
I read through the suggestions (this one in particular, "There is no clear definition of an application hanging. Typically the application is "busy" with some processing. However from a user's perspective, the application has stopped responding. The idea is to periodically detect if the application is still responding in a timer and depending on application logic, the target application can be killed or other necessary action can be taken.") and it turns out that like he said, the program wasn't really frozen, just timing out on a DB query on an unindexed table. Thanks for the link, they helped me to look at other things.
0
 
LVL 43

Expert Comment

by:Steve Knight
ID: 18078601
OK, cheers for selecting the answer then!
0

Featured Post

Industry Leaders: We Want Your Opinion!

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Numerous times I have been asked this questions that what is it that makes my machine log on so slow, there have been cases where computers took 23 minute exactly after taking password and getting to the desktop. Interesting thing was the fact th…
Recently, I had the need to build a standalone system to run a point-of-sale system. I’m running this on a low-voltage Atom processor, so I wanted a light-weight operating system, but still needed Windows. I chose to use Microsoft Windows Server 200…
A short tutorial showing how to set up an email signature in Outlook on the Web (previously known as OWA). For free email signatures designs, visit https://www.mail-signatures.com/articles/signature-templates/?sts=6651 If you want to manage em…

756 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question