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  • Status: Solved
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Hanging App (1002)

We have a client who runs our application on one of their servers (they are only one out of around 20) and they constantly keep getting 1002 errors in the event viewer. Is there anyway to successfully diagnose why an application constantly hangs on a machine? This is the only server we've ever seen this Hanging app error on. Thanks!
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JonCardona
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JonCardona
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1 Solution
 
JonCardonaAuthor Commented:
I've increased the points to 500 because I really desperately need help with this. I've tried everything and cannot seem to find anything.  
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Steve KnightIT ConsultancyCommented:
Which 1002 error is it --- loads of different subsystems give this error code out:

http://www.eventid.net/display.asp?eventid=1002
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Steve KnightIT ConsultancyCommented:
I guess it is obvious having re-read the Q properly this time and it being your own app, i.e. this one is the error:  http://www.eventid.net/display.asp?eventid=1002&eventno=1522&source=Application%20Hang&phase=1 and the suggestions there aren't that helpful?


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JonCardonaAuthor Commented:
I read through the suggestions (this one in particular, "There is no clear definition of an application hanging. Typically the application is "busy" with some processing. However from a user's perspective, the application has stopped responding. The idea is to periodically detect if the application is still responding in a timer and depending on application logic, the target application can be killed or other necessary action can be taken.") and it turns out that like he said, the program wasn't really frozen, just timing out on a DB query on an unindexed table. Thanks for the link, they helped me to look at other things.
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Steve KnightIT ConsultancyCommented:
OK, cheers for selecting the answer then!
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