Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people, just like you, are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
Solved

Hanging App (1002)

Posted on 2006-11-29
5
294 Views
Last Modified: 2010-04-18
We have a client who runs our application on one of their servers (they are only one out of around 20) and they constantly keep getting 1002 errors in the event viewer. Is there anyway to successfully diagnose why an application constantly hangs on a machine? This is the only server we've ever seen this Hanging app error on. Thanks!
0
Comment
Question by:JonCardona
  • 3
  • 2
5 Comments
 

Author Comment

by:JonCardona
ID: 18053082
I've increased the points to 500 because I really desperately need help with this. I've tried everything and cannot seem to find anything.  
0
 
LVL 43

Expert Comment

by:Steve Knight
ID: 18066902
Which 1002 error is it --- loads of different subsystems give this error code out:

http://www.eventid.net/display.asp?eventid=1002
0
 
LVL 43

Accepted Solution

by:
Steve Knight earned 500 total points
ID: 18066920
I guess it is obvious having re-read the Q properly this time and it being your own app, i.e. this one is the error:  http://www.eventid.net/display.asp?eventid=1002&eventno=1522&source=Application%20Hang&phase=1 and the suggestions there aren't that helpful?


0
 

Author Comment

by:JonCardona
ID: 18078340
I read through the suggestions (this one in particular, "There is no clear definition of an application hanging. Typically the application is "busy" with some processing. However from a user's perspective, the application has stopped responding. The idea is to periodically detect if the application is still responding in a timer and depending on application logic, the target application can be killed or other necessary action can be taken.") and it turns out that like he said, the program wasn't really frozen, just timing out on a DB query on an unindexed table. Thanks for the link, they helped me to look at other things.
0
 
LVL 43

Expert Comment

by:Steve Knight
ID: 18078601
OK, cheers for selecting the answer then!
0

Featured Post

Microsoft Certification Exam 74-409

Veeam® is happy to provide the Microsoft community with a study guide prepared by MVP and MCT, Orin Thomas. This guide will take you through each of the exam objectives, helping you to prepare for and pass the examination.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Numerous times I have been asked this questions that what is it that makes my machine log on so slow, there have been cases where computers took 23 minute exactly after taking password and getting to the desktop. Interesting thing was the fact th…
ADCs have gained traction within the last decade, largely due to increased demand for legacy load balancing appliances to handle more advanced application delivery requirements and improve application performance.
Two types of users will appreciate AOMEI Backupper Pro: 1 - Those with PCIe drives (and haven't found cloning software that works on them). 2 - Those who want a fast clone of their boot drive (no re-boots needed) and it can clone your drive wh…
With Secure Portal Encryption, the recipient is sent a link to their email address directing them to the email laundry delivery page. From there, the recipient will be required to enter a user name and password to enter the page. Once the recipient …

809 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question