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license management console page fails to display

Posted on 2006-11-29
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Last Modified: 2013-12-03
When I try to launch the License Console Manager from the Access Suite on the presentation server I get a page can not be displayed error.

I have no idea how to get this page to display. Any recommendations?
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Question by:msheppard74
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7 Comments
 
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Expert Comment

by:AdamBNYC
ID: 18039899
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Author Comment

by:msheppard74
ID: 18039974
A Jakarta filter is not even loaded on the default website.

I did find this in the event viewer though.

"The license check for MgmtProv.dll failed, it will therefore not be available until a valid license is provided."

It's for the Citrix WMI service.

I tried to start it manually and got the error

"Could not Start the Citrix WMI Service on the local computer. Error 5: Access Denied.

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LVL 11

Expert Comment

by:AdamBNYC
ID: 18040829
Did you try uninstalling and reinstalling the Licensing console?
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Author Comment

by:msheppard74
ID: 18048604
would I uninstall this in add/remove wizard? All I see in add/remove programs is Metaframe Access Suite, Metaframe presentation server and Metafram Web Interface.
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Accepted Solution

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AdamBNYC earned 500 total points
ID: 18050936
When you go into the Autorun on the CD, select "Product installations and updates" Then go to Install management consoles, Step through the setup untill you get to the area that lets you select which consoles to install. Just install the licensing console. Let me know how it goes.
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