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Can't send work e-mail from home

Posted on 2006-11-29
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Last Modified: 2011-04-14
Here's the problem. I can get e-mail from my work account at home, but when I go to send e-mail I get an error message. I get the same error message when I try to send from my alternate e-mail account, a webmail account. However from my home e-mail I can receive and send e-mail. My suspicion is it's either a setting within my Norton Internet Security Suite or a firewall setting with my router, a D-link DIR625. Any Ideas. BTW I'm running Outlook 2003 and Windows XP SP2. Thanks.  
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Question by:djteedub
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daveforster earned 500 total points
ID: 18042672
You will probably find that your ISP (Internet Service Provider) does not allow Relaying on it's service.  To enable your work account to send, you will need to enter your ISP's outgoing mail settings.

For example, if you work for XYZ company, your incoming mail server would be: mail.xzycompany.com

Your outgoing mail server would then need to be: mail.yourisp.com

You must also remember that you may need to supply a separate username and password for both of these accounts.  This can be done within the advanced settings of the mail account.

Hope this helps!

Cheers,

Dave
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