Sonicwall TZ170 login credentials have changed...cant get access
Posted on 2006-11-29
I have a Sonicwall TZ170 running the enhanced OS (intrusion prevention, monitorin, etc) and have only had it for the last 2 months.
i work with an external IT engineer, and late last week reported to me that his settings and access had been lost, however my rmote access and login access to the firewall were fine (we use the same username/password).
As of monday i now cant accss the firewall due to bad username or password. Only chagned i have made int he firewall are ports, i have ad created a few servies and access rules and forwarded a few ports.
Now i have contacted sonicwall and they have said that configuring ports and services in no way can afftect/alter the login credentials...the only way that it could have been changed is if it had been changed purposly and that even if someone have "hacked in" the enhanced OS and other features would have notified me and known and would have most likely prevented this....
Is it somehow possible in any way shape or form that forwarding ports would have caused this??? anyone input would be greatly appreciated...