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xp pc on a 2000 domain loosing visability to drive

Posted on 2006-11-29
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I have an office with 4 pc's 2 running xp and 2 running 2000, the server is set up with Server 2000 and it is a domain. they all have a drive maped to the server Q drive which is a data folder shared out. One xp pc has been acting flakey with the Q drive. One minute it is fine she can see all the folders in there and the next it is saying the folder is empty. She also said that she saved a file to the Q drive and when she went over to another pc it was the old file still there?

Any ideas what to look for?
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Question by:tkthelpdesk
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Expert Comment

by:Trilotech
ID: 18048715
Make sure her Q drive IS mapped to the same location. How does the mapping occur? Login script, group policy, etc..?

Are offline files supported? She may have networking issues and be only writing to a local offline copy.
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Author Comment

by:tkthelpdesk
ID: 18050284
I mapped the Q drive manually when I set it up, her previous 2000 pc had offline files working but I did not trn it on on this one.
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Trilotech earned 200 total points
ID: 18050358
There are a few things you should check here.

Start with DNS. It is usually the culprit when there are communication problems. Windows XP will always try DNS first to resolve hostnames.

Other thoughts:

Are the computers actually members of the domain or just logging into it?
They should be actual members of the domain.

Are you using DHCP?
Use DCHP and make sure you ONLY assign out the IP address of your server as the DNS server. It is important for domain computers to ONLY look to the local server for DNS since they use DNS for even local computer name resolution. Then the server should, of course, be running DNS and could even have forwarders configured to your ISP's DNS if needed.

Map the drive from the server. Either with login scripts or through group policy. Local mappings are not very reliable. If you HAVE to do it locally I suggest putting the mapping in your registry for assignment at startup. This will help to avoid having the end use mess up your mappings.

Now if all these things are in place and you still have problems, you may have a bad network card or cable. I would start with the stuff above as these things are usually the problem and could cause many other issues if not configured properly.
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Author Comment

by:tkthelpdesk
ID: 18051232
Yes member of the domain
Yes using DHCP will have to look at pc tomorrow to verify DNS but it is set to Auto so should be good
drive mapping is set in AD user account.
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