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server problems

Posted on 2006-11-30
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Last Modified: 2012-06-27
hello,
I got this message from my dedicated hosting ticket system..
I requested a reboot, I dont know what is he talking about!
I dont know what to say or what do to can someone help me?
Is this my fault or someone or hardware or what?

Dear Customer,
original error.
Ext3-fs error (device dm-0) in start_transaction: Journal has aborted.
Then reboot server via power cycle due to system not responding to
Ctrl + Alt + Del.  This led to system aborting boot due to file system issue.  
It is now in a reboot loop and will not run fsck normally.  
Escalating ticket to 2nd level for resolution.
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Question by:Sabrin
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6 Comments
 
LVL 3

Expert Comment

by:talkster5
ID: 18049122
It looks like there is a problem with one of your hard disks and a sign that it might be begining to fail. It may still be possible for it to be resuced by the techs at your dedicated server company however. The error in basics means that the operating system is not able to mount it and a file system integrity check is being run to try and find/fix errors. I would wait for an update from your provider and see whether they are able to rescue it or not.
0
 

Author Comment

by:Sabrin
ID: 18049406
this is what they sais

I have ran a manual fsck from the command line, and this corrected the
issue with the file system. The server is up, responding to ping & ssh:
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Author Comment

by:Sabrin
ID: 18049416
the server gets frozen almost everyday so I have to requests reboots at all time!
this means my server wont go down again?
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LVL 3

Expert Comment

by:talkster5
ID: 18049435
If you have to request hard reboots almost every day this may have actually been the cause of the hard disk problems. It may help correct your issue but it is hard to tell with out knowing why the system was originally crashing.
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Author Comment

by:Sabrin
ID: 18049458
how can I fix errors when I request a hard reboot?
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LVL 3

Accepted Solution

by:
talkster5 earned 2000 total points
ID: 18049520
If you mean fixing errors like the one you just had you would need something like a KVM over IP unit which would allow you to see all of the boot process and bios etc.
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