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Outlook only retrieves scheduling information  from Exchange 2003 server up to the end of december and not beyond??

Posted on 2006-11-30
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Last Modified: 2010-08-05
All clients are unable to plan meetings beyond the 31 December 2006 as the free/busy information show up no information. I reset the free/busy options to publish 6 months worth of information one the client machines but still I cannot view info beyond the end of december. Can anyone help

Thanks in advance.
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Question by:alexlivingstone
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LVL 76

Expert Comment

by:David Lee
ID: 18044441
Greetings, alexlivingstone.

Try launching Outlook from the command line with the /cleanfreebusy option.  

"C:\Program Files\Microsoft Office\Office11\Outlook.exe /cleanfreebusy"

Cheers!
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Author Comment

by:alexlivingstone
ID: 18044544
Greetings,

Sorry that did not work. It still shows everything from 31 december as no information. It is like changing to 2007 has something to do with it??
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LVL 76

Expert Comment

by:David Lee
ID: 18050816
This is Outlook 2007?  If so, then that might be the problem.  I've not started using 2007 yet, so I wouldn't be in a position to help with this.
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Author Comment

by:alexlivingstone
ID: 18052189
No all clients are Outlook 2003 and have got exchange server 2003. It just seems strange that everything is fine up to 31 december and from the 1 jan there is no information. I thought that it might have something to do with exchange but I can't find any thing useful as it effects all clients in the domain.
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David Lee earned 125 total points
ID: 18065706
Sorry, I took "It is like changing to 2007" meant that you'd migrated to Outlook 2007.  On the computer where you bumped the amount of published free/busy information up to six months does that user see all six months of their free/busy information or only up to December 31st?  
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Author Comment

by:alexlivingstone
ID: 18067755
Yes it did. I also had to run the cleanfreebusy command as well. The problem I had was that everyone of my clients had to run this command so that everyone could see everyone elses status thats why I was trying to see if I could do something on the server side. I failed to find anything. The thought of trying to get all the users to run the cleanfreebusy command frightened me so I created a script that ran when all the users login which solved the problem. Thank you for your help.
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LVL 76

Expert Comment

by:David Lee
ID: 18067830
If you don't mind me asking, why did you give my answer a "C", the lowest grade possible?  My initial answer was both timely (5 minutes) and correct.  EE's grading guidelines (http://www.experts-exchange.com/help.jsp#hi73) would seem to suggest that a "B" is appropriate.
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Author Comment

by:alexlivingstone
ID: 18068608
That is fair enough. I have to confess I never read the criteria of each grade. Please could you let me know how to change it?
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LVL 76

Expert Comment

by:David Lee
ID: 18072958
It's not a bg deal, I was just curious if there was any particular reason, somthing I could have done better, etc.  If you want to change the grade, then you'd need to post a request in the support area asking an administrator to change the grade or reopen the question so you can change it.
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