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Which Email did the Email come into(exchange 2003)

Posted on 2006-11-30
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Last Modified: 2010-03-06
I have a client who we just upgraded from exchange 5.5 to exchange 2003.
the exchange receives emails from multiple domain addresses.

for example
abc1.com
abc2.com
abc3.com

in all there are about 6 domains that the exchange server handles.
the VP of the company has several email addresses.

info@abc1.com
info@abc2.com
info@abc3.com

they are all setup to arrive to the same mailbox.

The problem my client has is that when he receives emails he can not tell which Email address(info@abc1.com or info@abc2.com) the Email was sent to and he needs to know which email address these emails are being delivered to.

when he double clicks on the "to field" where his name is it shows all the emails assigned to his account.
is there a way to do this with exchange 2003?
hes really annoyed that he can't see which emails these are delivered to.
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Question by:blckknight
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Sembee earned 125 total points
ID: 18045176
That is the standard behaviour of Exchange. As far as Exchange is concerned, each mailbox only has one email address - the default SMTP address which all email goes out on. All other email addresses are just aliases.

You have three options that I am aware of.

1. Look at the message headers. Open the message, then choose View, Options. The smtp headers will be shown. You can then look through those and find the to line.

2. Create a rule to look at the headers and then move the messages in to another folder, flag them in a colour etc.

3. Use a third party tool. The only one I know of is this: http://www.ivasoft.biz/whichaddress.shtml

Simon.
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by:blckknight
ID: 18045288
Thanks for the reply,
I'll be heading to my client now to let him know and to see which solution would be best for him.
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