I have a user whose outlook loses their incoming mail settings everytime they shut down their computer. Basically the correct setting is incoming.verizon.net, but it gets changed to 127.0.0.1 and they have to manually go into their account settings and change it back. Running verizon's mail fix took only fixes it for that session, the next time they restart the program it reverts back to the default 127 address. The outgoing settings never change. User has XP pro SP2.