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VIEW - ARRANGE BY - CURRENT VIEW - CUSTOMIZE CURRENT VIEW - AUTOMATIC FORMATTING - UNREAD MESSAGES
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VIEW - ARRANGE BY - CURRENT VIEW - CUSTOMIZE CURRENT VIEW - AUTOMATIC FORMATTING - UNREAD MESSAGES

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ok let me try that see if it works.
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ok nope it did not work &nbsp;new email is still not bold.
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ok nope it did not work  new email is still not bold.

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no hes not using the preview pane
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helps <br />
<br />
i got 1 user that have this problem his new email in the inbox is not bold. how can i make the new email bold again like it should've been.
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helps 

i got 1 user that have this problem his new email in the inbox is not bold. how can i make the new email bold again like it should've been.

new email is not bold in outlook

Microsoft Outlook is a personal information manager from Microsoft, available as a part of the Microsoft Office suite. Although often used mainly as an email application, it also includes a calendar, task manager, contact manager, note-taker, journal, and web browser.