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new email is not bold in outlook

Posted on 2006-11-30
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Last Modified: 2008-02-01
helps

i got 1 user that have this problem his new email in the inbox is not bold. how can i make the new email bold again like it should've been.
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Question by:xcsvx
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Expert Comment

by:meintsi
ID: 18045528
VIEW - ARRANGE BY - CURRENT VIEW - CUSTOMIZE CURRENT VIEW - AUTOMATIC FORMATTING - UNREAD MESSAGES
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Author Comment

by:xcsvx
ID: 18045909
ok let me try that see if it works.
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Author Comment

by:xcsvx
ID: 18046358
ok nope it did not work  new email is still not bold.
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meintsi earned 250 total points
ID: 18046532
So the formatting for the unread messages is set to bold and the rule is checked?
And if you right-click a message and select "Mark as unread"  it does not show is the font type set above?

Is the user using the preview pane?
Have to tried to reset the view being used?
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Author Comment

by:xcsvx
ID: 18046552
no hes not using the preview pane
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Author Comment

by:xcsvx
ID: 18046840
ok i got it to work
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