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Outlook express 6 - When I send a message it stays in the outbox and keeps on sending to the recipient in the TO field.

Posted on 2006-11-30
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Last Modified: 2011-03-23
The email keeps on sending until I delete it from the outbox. The email never appears in the sent items folder.

After I send an error box appear saying that there were several mistakes and that further details are in the field below, but the field below is empty.


I am using Windows 2000 sp4.

How can I stop this so Outlook Express works properly?

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Question by:gpersand
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war1 earned 500 total points
ID: 18046118
Greetings, gpersand !

1. Look in Tools | Accounts | Mail | <account name> | Properties | Advanced tab
Is the check box set to Break apart messages? Uncheck it.

2. You could have a corrupted Outbox. Be sure to delete all mail from the Outbox if any remains.
Close OE before deleting the Outbox.dbx
file -- a new Outbox folder will be created when OE starts. Reply back if
the problem persists.

1. Click Start, point to Programs, point to Accessories, and then click
Windows Explorer.
2. In Windows Explorer, on the Tools menu, point to Find, and then click
Files or Folders.
3. You may need to include hidden files and folders (Windows 2000 and XP).
4. Type Outbox.dbx in the Named box, and then click Find Now.
5. Right-click the file name, and then click Rename.
6. Rename the file to Outbox.old.
Reboot the machine. Open Outlook Express. If should create a new Outbox.

3. Another thing that can cause this is the scanning of outgoing mail by the anti-virus program.
Turn off outgoing email scanning in your anti-virus. It provides no added protection anyway, but it does slow things down. OE does not consider a message sent until it receives an acknowledgment from the SMTP server. The AV might be slowing things down enough that OE gives up and sends again.

http://forum.worldstart.com/showthread.php?t=99720

Best wishes!
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LVL 97

Expert Comment

by:war1
ID: 18070581
gpersand,

We have not heard from you. Did any comment help you solve your problem? Do you have any more question? If an Expert helped you, please accept his/her answer above with an excellent or good grade.

Thanks, war1
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