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OL2003 - duplicated emails even though rule is to "move"

Posted on 2006-11-30
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Last Modified: 2010-04-08
Hi Experts

Here's an easy one (hopefully).
I have 2 potentially conflicting rules (amongst others) - as follows;
top rule - anything with XXXX in the subject, move to XXXX folder,
next rule - anything from YYYdomain - move to YYY folder.

However, the issue here is that the emails are being duplicated if a person from YYYdomain sends with a subject XXXX.
The rule states to "move" and not copy.
Does this mean that I have to adjust the 2nd rule and add an exception for XXXX subject??

My understanding was that Outlook applies rules in the order listed, implying (to me at least) that if the top rule moves it somewhere, then that should be the rules over with on that particular email.
Clearly this is not the case and the rules continue to be applied.

I'm guessing here (maybe I'll try it) that if I add another rule, to say that Mr ZZZ be moved to the ZZZ folder, and then Mr ZZZ from YYYdomain sends an email with XXXX in the subject , I'll get 3!!

Have I missed some simple setting somewhere?

Thought I'd dip into the points rather than spend ages Googling this one (getting lazy in my old age).
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Question by:Nick Denny
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war1 earned 125 total points
ID: 18046526
Greetings, seriousnick !

At the end of the top rule, select the option not to process any more rule. Then the next rule will not be process for the same email.

Best wishes!
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by:Nick Denny
ID: 18047744
Hi war1

How did I know it would be you coming up with the answer so quick???  :)

Yep - I've seen it in the second part of the rules dialogue.
I had originally expected the part where it says "and stop processing more rules" to stop processing more rules. Silly me.
I suppose what it means is "stop processing more rules on this item".

Many thanks war1

Accepted.
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