OL2003 - duplicated emails even though rule is to "move"
Posted on 2006-11-30
Here's an easy one (hopefully).
I have 2 potentially conflicting rules (amongst others) - as follows;
top rule - anything with XXXX in the subject, move to XXXX folder,
next rule - anything from YYYdomain - move to YYY folder.
However, the issue here is that the emails are being duplicated if a person from YYYdomain sends with a subject XXXX.
The rule states to "move" and not copy.
Does this mean that I have to adjust the 2nd rule and add an exception for XXXX subject??
My understanding was that Outlook applies rules in the order listed, implying (to me at least) that if the top rule moves it somewhere, then that should be the rules over with on that particular email.
Clearly this is not the case and the rules continue to be applied.
I'm guessing here (maybe I'll try it) that if I add another rule, to say that Mr ZZZ be moved to the ZZZ folder, and then Mr ZZZ from YYYdomain sends an email with XXXX in the subject , I'll get 3!!
Have I missed some simple setting somewhere?
Thought I'd dip into the points rather than spend ages Googling this one (getting lazy in my old age).