Cannot access web pages by name
Hi there,
We recently installed a new server and now, for some reason, we are having internet connection problems. We can access web pages via IP address no problem but when we try to access any web page by name, we can't. Any ideas on what the problem could be? We've been struggling with it for 3 days now and it's now become a critical issue.
Thanks
We recently installed a new server and now, for some reason, we are having internet connection problems. We can access web pages via IP address no problem but when we try to access any web page by name, we can't. Any ideas on what the problem could be? We've been struggling with it for 3 days now and it's now become a critical issue.
Thanks
SOLUTION
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
SOLUTION
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Have you checked if the DNS server is configured correctly?
ASKER
Our IT guy has checked everything he can think of.
ASKER
I was hoping for more specific ideas of what to check
SOLUTION
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Your IT guy must have checked the server to make sure the NetMask and Gateway are correctly set on it, right?
WGhen
WGhen
SOLUTION
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
ASKER
we can ping google by ip, he's checked the NetMask and Gateway - he says that it's something to do with the name resolution but he doesn't know what.
ASKER
ok, so lets say that it is definately DNS. Any comments on specifically how to troubleshoot the name resolution? sorry to be a pain and I'm going to give up very shortly.
SOLUTION
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
http://www.ethereal.com/ - try this one
ASKER CERTIFIED SOLUTION
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
ASKER
Crap - they don't match - thank you so much. NOW.. how do I split out the points to be fair?
1 point to each participant
The rest to your IT guy with his termination notice.
The rest to your IT guy with his termination notice.
ASKER
Ok, this may or may not be fair but its how I'm doing it - hope its ok with you all.
20 pts to people who just said "it's DNS" (chhokra & ryandale56)
50 pts to the WGhen for adding a bit more to that thought (WGhen)
205 pts to each person who gave detailed suggestions of what to look at (Vashoo & Zephirus79).
Thank you ALL - unfortunatly it is not within my power to remove the bum.
20 pts to people who just said "it's DNS" (chhokra & ryandale56)
50 pts to the WGhen for adding a bit more to that thought (WGhen)
205 pts to each person who gave detailed suggestions of what to look at (Vashoo & Zephirus79).
Thank you ALL - unfortunatly it is not within my power to remove the bum.
ASKER
Apparently I can't add - but I've modified the amounts so that they add up (itcs-css is also in the detailed suggestion section)
ASKER