When I try to run MS Word on one of my iMacs I get a message that the Mac is either out of memory or out of disk space, neither of which is true. The copy on the Mac seems to be corrupted. We can run Word from another Mac but the other Mac but the Mac with Word cannot run it at the same time. I've looked through the install disks that came with the iMac but don't see Word on them. One recent change is that a later version of Entourage was installed on the Mac with the problem and it seems plausible to me that these could be related.
A couple of questions. When a Mac is shipped with Word installed, is there a place on the disk with an installation copy that can be run to reinstall a corrupted copy, and, if so, where might that be found?
And could installing a later version of Entourage have affected Word? And, if so, does anyone know of a remedy? I am already pursuing this as the most likely path by getting pricing from my supplier to non-profits for the latest version of Word for Macs.
Other recent changes on this machine include some network addressing changes to match IP and DNS changes as part of a conversion from an NT4 server domain to Windows 2003; pointing Entourage to a new Exchange 2003 Server from an old Exchange 5.5 Server; and changing permissions on folders to "Other: Read and Write" so that files created on the users local account can be edited and saved by the users network account. I doubt that any of this would affect opening Word, but I guess that is in the realm of "anything is possible."
Thanks, Ron Hicks, St. Alban's Church, Washington DC