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Symantec Mail Security for MS Exchange - 500 POINTS

Hi,

Can someone please walk me though setting up Symantec Mail Security for MS Exchange?  I have it setup up in the standard mode but I do not understand what the bloodhound, heuristic... terms mean?  Right now, we are getting a ton of spam that have images embedded in them and also pure junk emails that the subject word and message body filters are not catching.

Thanks
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ammowagon

Here is a .pdf on how you setup SMS and some of the features explanations of them.
http://www.upenn.edu/computing/virus/docs/sms_mse/45x/smsmse.pdf
Unfortunately out of the box I believe you will not get a big drop in spam, you will need the brightmail premium anti-spam add-on to truly cut down on the junk mail.  Bloodhound is referring to virus protection and heuristic will help eliminate some junk mail, however if set to high will create false positives.
THe first question is, did you purchase it with the premium Antispam filtering?  If you do not have that, then you will basically be limited to a manual white list and a black list.  Where you add *@domain.com to either, where the blacklist does not allow that domain or email address to send mail into you and white prevents them from being filtered.

I would recommend getting another third party solution specific for Spam.  A great product that is good in quality and low in price is GFI MailEssentials, which you can download on a 30day free trial from http://www.gfi.com
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Ehab Salem
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Sorry.  I was out of town.