Here's an odd one.
When an XP workstation has its 1st user added (as a local account but on a domain) and Outlook is run, we install the PST backup utility "pfbackup".
However, if a 2nd user is then added at a later date, "backup" is nowhere to be found on the file menu.
In the Add-ins - it is listed but without the check mark in the box. It is possible to put a tick in, but then on closing and re-opening, the tick has gone.
On an attempted install/reinstall of pfbackup - it tells of an already installed pfbackup and that it has to uninstall this version 1st.
Clikcing ok, it seems like it unistalls and reinstalls then completes with the usual "congratulations" or whatever it is.
However, we are back to the same scenario as 1st mentioned......
Also if removed 1st in add-in's, still the same.
Finally, if we then log out and log back in to the very 1st user to use Outlook with the backup - there it is!!!
Any ideas? Is this utility purely a 1 user per XP utility?