We are using Outlook 2003, fully patched with an Exchange 2000 server.
I have a user who's offline file will not update past October 31 in the INBOX. It simply stops on the same message. This is what I have tried:
deleting the profile.
deleting the .ost file.
trying on another PC.
editing the maxfilesize and maxlargefilesize registry entries, deleting the ost file and rebooting.
None of these steps have changed a thing. It simply will not update past this one message on October 31. The mailbox size is 1.7 GB.
If I clear the use cached mode, the user is able to see all of his info to date.
If cached mode is on and I hit send/recieve Outlook tries to receive new mail but eventually gives up. A connection with the server is verified.
Your help is greatly appreciated.