Solved

Outlook looking to old Exchange server

Posted on 2006-11-30
3
224 Views
Last Modified: 2011-10-03
I recently performed an upgrade from Exchange server 5.5 to Exchange 2003.  I did the swing method, where I installed 2003 on a new server and migrated all the mailboxes over, then changed over the internet mail connector to make sure mail was passing to the internet without the old server.  I was going to follow the instructions to delete the old server, but I wanted to make sure I didn't need the 5.5 server so decided to shut it down before deleting it out of Exchange administrator to make sure everything still functioned.  Well, I have 1 client (out of about 50) that is having troubles.  It works fine when the exchange 5.5 server is up, but with it shut down, it acts really strange.  When outlook first comes up, it pauses for about 30 seconds but does come up.  The user can see their email, and even receive mail.  But when she goes to send mail, it will say "Trying to communicate with EXCHG01..." and just hangs.  EXCHG01 is the old server.  In control panel under mail, the exchange server is set to EXCHG02.  Why in the world is this client still looking to the old server?  

Another odd thing about this workstation, is that under Microsoft Exchange Server name in control panel, it just shows EXCHG02 instead of the fully qualified domain name.  All the other workstations have the FQDN but this one, so I'm sure this is related I just don't know how.  I checked ALL The network settings and they match all the other workstations.  Any ideas are appreciated.
0
Comment
Question by:Tony_LB
3 Comments
 
LVL 104

Accepted Solution

by:
Sembee earned 250 total points
ID: 18050618
First rule with Outlook doing anything funny is to reset the Outlook profile. Outlook can get confused very easily and it is often resolved by deleting the existing profile and recreating it.

Simon.
0
 

Author Comment

by:Tony_LB
ID: 18071555
Wow, that fixed it.  So simple.
0

Featured Post

Gigs: Get Your Project Delivered by an Expert

Select from freelancers specializing in everything from database administration to programming, who have proven themselves as experts in their field. Hire the best, collaborate easily, pay securely and get projects done right.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Marketers need statistics and metrics like everybody else needs oxygen. In this article we explain how to enable marketing campaign statistics for Microsoft Exchange mail.
This article lists the top 5 free OST to PST Converter Tools. These tools save a lot of time for users when they want to convert OST to PST after their exchange server is no longer available or some other critical issue with exchange server or impor…
In this video we show how to create an email address policy in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.:  First we need to log into the Exchange Admin Center. Navigate to the Mail Flow…
To show how to generate a certificate request in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.:  First we need to log into the Exchange Admin Center. Navigate to the Servers >> Certificates…

786 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question