All my licenses are OK and have worked previously. I know that the Exchange agent is just a license on the media server. The Remote Agent has been reinstalled several times on the Exchange server. I have done the regedit in the Veritas software keys on both the media and mail servers. All are Win 2003 and Exchange 2003. The mail stores, storage group, and mailboxes are not in the selection list at all, not merely grayed out.