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ScintillateRichFlag for United Kingdom of Great Britain and Northern Ireland

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SCHEDULE+ FREE BUSY Folder Updated sporadically

Hello

We run Exchange 2003 in our organisation and have about 200 users using it through Outlook 2003. We don't yet use calendar but will start using it in about a months time. I am trying to make sure that it is all working before we change over to Outlook/Exchange calendar but am suffering a problem with these symptoms:

The Schedule+ Free Busy folder is very rarely updated - maybe only once or twice per day. This is the case even though we have set Outlook to publish free/busy information every 5 minutes. We have forced Outlook to publish 36 months of free/busy data using group policy.

When scheduling test meetings and looking for free/busy data you receive this error: "No Information. No Free/busy information could be retrieved." This is the case for some users but not others. Bizarrely, users that have published to the Schedule+ folder are producing this error, and some users who seemingly haven't published to the free/busy folder are having their free/busy information published successfully. Strange.

If anyone has any ideas I'd be most grateful.

Thanks

Richard
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Sembee
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