Email not being received by people
Posted on 2006-12-01
I have a customer that I am working with. XP Home with Outlook POP account setup. They can recieve all emails fine. The problem is that they email that are sent from Outlook leave the outbox but never reach any of the receipients.
All tests in Outlook 2003 pass.
The problem is that we cannot get hold of the hosting company or know the password to manage the account. So we cannot do webmail also.
Any suggestions? We want to transfer the domain to different company while still keeping the same email address.
I did dnsstuff.com and all tests passed..I can even ping the mail server by IP and Name.