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Remote assitance turned off

Posted on 2006-12-01
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Last Modified: 2010-04-13
I am attempting to offer remote assistance from one XP machine to another but it says that the administrator has disables it. I am mostly sure that it is in a GPO that this is done. Can anyone point me to where I would find this setting? Or any ideas on how else this could have been disabled/ who to re-enable it. This is not just for one PC but all which it why I am thinking GPO. I am new to this environment and I am not sure of how the last admin did things.

Thank you
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Question by:ChicagoMikeW
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If you are on a domain, you cannot edit your Group Policy settings locally through the GPedit.msc on the workstation.  I don't know what level of access you have to your companies network, but this will have to be done on a domain controller through the Group Policy mangement tool in the Administrative Tools menu in the Start Menu.

More than likely the admin has not disabled the ability for a computer to accept an invitation, he or she has limited which users can be invited to assist, which is probably the administrators group.  If you look in the GPO policy that sirbounty described, you will see a list you have to manually add in which users and or groups can offer RA.

Again, all depends on the sophistication level of your network, if this is done via GPO, I seriously doubt the admin would go machine to machine and edit the local policy.

Or you can simply right click on My Computer and go to the Remote Tab, maybe the admin did just go around and unclicked the checkbox for offering remote assistance,  I've seen stranger.
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