Solved

Remote assistance: Access to the requested resource has been disabled by your administrator.

Posted on 2006-12-01
3
11,290 Views
Last Modified: 2010-12-30
On an XP desktop to an XP desktop, I am trying to connect via remote assistance. When I try to connect it give me the error message “Access to the requested resource has been disabled by your administrator.” In a little white pop up box. Anyone know how I can turn remote assistance back on. The admin that made the images is gone and no one seems to know how it was configured. I am thinking it is in the Local security policy but I can’t seem to find it.  

Thank you
0
Comment
Question by:ChicagoMikeW
3 Comments
 
LVL 19

Accepted Solution

by:
jss1199 earned 500 total points
ID: 18056233
1. Start the Microsoft Management Console (MMC) Group Policy snap-in. To do this, click Start, and then click Run. In the Open box, type: gpedit.msc. Then, click OK.
2. In the Local Computer Policy\Computer Configuration\Administrative Templates\System\Remote Assistance folder, locate and double-click Offer Remote Assistance.
3. On the Offer Remote Assistance Properties dialog box, click Enable.
4. Select an option from the list to determine which of the following actions the expert users can take.• Allow helpers to only view the computer
• Allow helpers to remotely control the computer
Note This setting is for the entire group that is listed. The Offer Remote Assistance policy setting does not provide a mechanism that lets one group of users view the computer of the novice user, and also lets a second group of users view and control the computer of the novice user. There can be only one expert group.
5. Click Show. The Show Contents dialog box opens.
6. Click Add to add the Domain Users and Domain User Groups.
7. Click OK to close the Show Contents dialog box, and then click OK to close the Offer Remote Assistance Properties dialog box.
8. Quit the MMC Group Policy snap-in.
0
 
LVL 5

Expert Comment

by:Matt Coughlin
ID: 25290850
what if the 'System' branch is not there? The only folder inside 'Administrative Templates' for me is 'Windows Components'.
0
 

Expert Comment

by:Netsol-NOS
ID: 26119217
I am facing same problem in remote desktop  but no more options are available after administrative template in local group policy editor for enabling remote access .
How can enable terminal services
Please help.........
0

Featured Post

Complete Microsoft Windows PC® & Mac Backup

Backup and recovery solutions to protect all your PCs & Mac– on-premises or in remote locations. Acronis backs up entire PC or Mac with patented reliable disk imaging technology and you will be able to restore workstations to a new, dissimilar hardware in minutes.

Join & Write a Comment

Disclosure: Use this tutorial only when no other options helps to get Windows XP running without any problems and you don't want to format the drive. The back up of the data is the responsible of the user, however there is a description of how t…
If you have done a reformat of your hard drive and proceeded to do a successful Windows XP installation, you may notice that a choice between two operating systems when you start up the machine. Here is how to get rid of this: Click Start Clic…
This demo shows you how to set up the containerized NetScaler CPX with NetScaler Management and Analytics System in a non-routable Mesos/Marathon environment for use with Micro-Services applications.
You have products, that come in variants and want to set different prices for them? Watch this micro tutorial that describes how to configure prices for Magento super attributes. Assigning simple products to configurable: We assigned simple products…

707 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

13 Experts available now in Live!

Get 1:1 Help Now