Solved

Using delivery options forwarding without getting auto-replies

Posted on 2006-12-01
2
1,683 Views
Last Modified: 2013-11-15
Exchange Server 2003 - Outlook 2003
Supervisor requests to receive a copy of one user's in-coming e-mail messages for monitoring purposes.  This was done by listing the Supervisor in the Delivery Options / forwarding address: on the user's mailbox account and indicating that messages should be sent to both the forwarding address and the mailbox.  The Supervisor is gone for a couple days and so turns on her Out-Of-Office auto-reply. People within the agency that send a message to the user receive an auto-reply from the Supervisor.

How can I get a copy of user's messages to be delivered to the supervisor without initiating the auto-reply from the supervisor's account?  Is there a rule I can create in Exchange to do the same thing as the delivery option forwarding that will by-pass any out-of-office replies?  Any changes would have to be done on the server as I do not want to have to go to the user's computer and make configuration changes.
0
Comment
Question by:DCInfoSyst
2 Comments
 
LVL 10

Accepted Solution

by:
MATTHEW_L earned 250 total points
ID: 18064756
You can create a dist. group, add just the manager to the group.  Probably hide the group from exchange address lists.  In the group properties, make sure send out of office to originator box is not checked, you can check the hide from address lists box.  Forward email from the employee's account to the group and local mailbox like you are doing now and it should solve the problem.
0
 

Author Comment

by:DCInfoSyst
ID: 18068456
PERFECT!  Thanks much.
0

Featured Post

PRTG Network Monitor: Intuitive Network Monitoring

Network Monitoring is essential to ensure that computer systems and network devices are running. Use PRTG to monitor LANs, servers, websites, applications and devices, bandwidth, virtual environments, remote systems, IoT, and many more. PRTG is easy to set up & use.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

This guide will walk you through the essential considerations and tech stack for building scalable websites. Know how to grow your business the smart way!
This article explains how to install and use the NTBackup utility that comes with Windows Server.
This video shows how to quickly and easily add an email signature for all users on Exchange 2016. The resulting signature is applied on a server level by Exchange Online. The email signature template has been downloaded from: www.mail-signatures…
A short tutorial showing how to set up an email signature in Outlook on the Web (previously known as OWA). For free email signatures designs, visit https://www.mail-signatures.com/articles/signature-templates/?sts=6651 If you want to manage em…

803 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question