Besides backup, any IT division should have a disaster recovery plan. You will find a few tips below relating to the development of such a plan and to what issues one should pay special attention in the course of backup planning.
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Using delivery options forwarding without getting auto-replies
Posted on 2006-12-01
Exchange Server 2003 - Outlook 2003
Supervisor requests to receive a copy of one user's in-coming e-mail messages for monitoring purposes. This was done by listing the Supervisor in the Delivery Options / forwarding address: on the user's mailbox account and indicating that messages should be sent to both the forwarding address and the mailbox. The Supervisor is gone for a couple days and so turns on her Out-Of-Office auto-reply. People within the agency that send a message to the user receive an auto-reply from the Supervisor.
How can I get a copy of user's messages to be delivered to the supervisor without initiating the auto-reply from the supervisor's account? Is there a rule I can create in Exchange to do the same thing as the delivery option forwarding that will by-pass any out-of-office replies? Any changes would have to be done on the server as I do not want to have to go to the user's computer and make configuration changes.
Supervisor requests to receive a copy of one user's in-coming e-mail messages for monitoring purposes. This was done by listing the Supervisor in the Delivery Options / forwarding address: on the user's mailbox account and indicating that messages should be sent to both the forwarding address and the mailbox. The Supervisor is gone for a couple days and so turns on her Out-Of-Office auto-reply. People within the agency that send a message to the user receive an auto-reply from the Supervisor.
How can I get a copy of user's messages to be delivered to the supervisor without initiating the auto-reply from the supervisor's account? Is there a rule I can create in Exchange to do the same thing as the delivery option forwarding that will by-pass any out-of-office replies? Any changes would have to be done on the server as I do not want to have to go to the user's computer and make configuration changes.
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2 Comments
You can create a dist. group, add just the manager to the group. Probably hide the group from exchange address lists. In the group properties, make sure send out of office to originator box is not checked, you can check the hide from address lists box. Forward email from the employee's account to the group and local mailbox like you are doing now and it should solve the problem.
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