Server Encountered a Problem. Support Code:85010014 when I try to sync to Exchange Server
Posted on 2006-12-01
I am trying to do a better job of wrapping up issues here, but my problem is this; I have a Sprint PPC 6700 from AudioVox. I had the device working just fine on one Exchange 2003 Server, but I decided to switch to a server I am using more. So, I did a hard reset of the system wiping it clean and input the correct data. Now, everytime I try to sync to the server using the Cell Phone link (not Active Sync on the Laptop - although the result is the same there) I get the Error or support code 85010014. I am not finding anything that guides me to a solution with the server environment. Most of what I have found points to the Outlook-PDA relationship. Since I am not using that, I am not sure where to go from here. Any help would be greatly appreciated. I believe the server is setup correctly because I have other users with the very same model of phone (as well as some I600s) and they are not having any difficulties getting their devices to Sync. Mine is the only one out of six devices. PLEASE HELP!!! It is killing me to keep missing emails and not getting the updates from the office in my contacts. I didn't know how much I used the synchronization until it was gone.