On a HP Pavilion a340n with Xp home sp2, I'm tring to install software for
HP Photosmart C6180 all-in-one
I get this error:
error 1606.could not access network location 0,0,Software\Hewlett-Packa
Please go to http://www.hp.com/support
and search for “fatal error” and “msi.hpsoftwareupdate”
I tried several fixes from HP.com which said to modify several registry keys (e.g. going to
r\User Shell Folders
and modifying "My Pictures" to "%USERPROFILE%\My Documents\My Pictures". But these keys didin't exist, so I had to create them -- but it didn't work.
I also tried the tool listed at HP called: "Resolves "Access is denied" error during software installation". BUt it didn't work.
Finally I found this
Error 1606 Could not access network location 0,0 <REGISTRY PATH>
Delete the key (registry path) listed in the error from the Windows Registry, and run the installation again.
But in this case, they're talking about
HKLM – Software – Hewlett Packard
HKLU – Software – Hewlett Packard
and the first key has tons of keys under it. This is an HP computer. Should I try deleting the HP whole key? (I backed up the registry with erunt, but have never actually restored with erunt before...)