Solved

Windows Media Player crashes web browser

Posted on 2006-12-01
12
1,073 Views
Last Modified: 2013-11-13
Hello Experts.

I have a problem that when I try to stream video with WMP from sites it crashes my IE and FireFox (which means its not a browser problem). the I can play videos from the HD normally with WMP but not stream it. the rest of the plugins run ok (Real media, quicktime...). I tried to reinstall but it didnt help so i uninstalled everything that had to do with WMP in the Add/Remove Programs and even erased the entire Windows Media Player directory from Program Files folder (windows warned me against it but I still did it) and when i tryed to play something it gave me the oldest interface ever but it worked! i could stream from the net perfectly only the WMP was old version. when i installed a fresh copy of WMP10 the problem returned.

what can I do about this?

Thank You,
No_problem.
0
Comment
Question by:No_problem
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 7
  • 5
12 Comments
 
LVL 70

Expert Comment

by:Merete
ID: 18065736
try using winamp if it works okay then its probably the endless limitations of microsft products.
Always they have issues either directx or DRM rights etc.
Troubleshooting Windows Media Player 10
Error Messages
http://www.microsoft.com/windows/windowsmedia/player/10/errors.aspx

Did you particulaly want to use wmp?
Are you running xpsp2?

 free version winamp then go to options top far left  X  and open media library then shoutcast radio or video.
http://winamp.com/

0
 
LVL 1

Author Comment

by:No_problem
ID: 18066947
I'v been through Microsoft's useless troubleshooter quite a few time already.
I havent installed SP2 but that shouldnt be connected to the problem because in the beggining the streaming did work well and only later something happned that made the browser crash (and no, I dont know what I'v installed, unistalled or changed - it was a long time ago).

I dont really care what program will stream the media from the net (although preferably WMP). How can i make winamp stream from the browser?
0
 
LVL 70

Expert Comment

by:Merete
ID: 18066998
oh!! dah, you want to stream from a browser?
In other words when you open a browser and click on a stream it doesnt play?
can you link a page here that doesnt work please so I can test the stream.

0
Instantly Create Instructional Tutorials

Contextual Guidance at the moment of need helps your employees adopt to new software or processes instantly. Boost knowledge retention and employee engagement step-by-step with one easy solution.

 
LVL 1

Author Comment

by:No_problem
ID: 18067126
Its not just doesnt play, it crashes and closes the entire broswer
here's a test link 4 u:
http://members.aol.com/jrzycrim01/mozilla/wmp/vidtest-HS.html
0
 
LVL 70

Expert Comment

by:Merete
ID: 18067427
cool it plays pink floyd comfortably numb.
thanks well it works on my pc.
Does seem to draw a fair bit of bandwidth
what is your dsl speeds?

okay some searching i found this solution to an exact same problem.

To summarize the problem I was having: Windows Media Player 10 would crash if I tried to connect to anything on the web. If I clicked on guide...it would crash. If I tried to connect to a streaming audio source (like a radio station), it would either crash WMP or the browser (both IE and Firefox). If I tried to watch a video on the MSN page it would crash. Anytime it would need to pull info from the web...crash. Reboots, settings changes, all the minor things that you tend to try first didn't work. I even tried rolling back to WMP 9 but still had the same troubles.

My solution: Fortunately for me, I knew all of the changes I had made to my system since the last time I had WMP working correctly. Turns out that in my situation, my recent installation of the Microsoft .NET framework had caused my problems. I am still not sure if it was a botched install or if there was an actual confilct with the .NET framework version and WMP. I uninstalled the .NET framework, rebooted, and everything was back to normal. I was then able to download and re-install the .NET version 2.0 beta build and everything is still working just fine.



see if any of these will play
http://www.youtube.com/
0
 
LVL 1

Author Comment

by:No_problem
ID: 18067856
I uninstalled the .NET framework and it didnt help to solve the problem.

YouTube plays fine because its Flash
0
 
LVL 70

Expert Comment

by:Merete
ID: 18073085
what version of the .netframework did you have?
I had version2 and found problems so uninstalled it made sure I had only version 1.1 and the update for it.

http://www.microsoft.com/downloads/details.aspx?FamilyID=262d25e3-f589-4842-8157-034d1e7cf3a3&displaylang=en

the fact you removed >>and even erased the entire Windows Media Player directory from Program Files folder (windows warned me against it but I still did it)
WMP uses the liscence there maybe a corruption now somewhere if the liscences were not backed up properly.

at start run type in sfc /scannow press enter you will need your xpcd.

Only other idea atm is to run a disc cleanup, so you can delete all the history temp internet files etc.
start all programs accessories system tools
or
Internet tools options delete files history
then in the settings check how much hdd space is allocated to use might pay to reduce it a bit.

Finally you can repair windowsxp this will not harm your files but you will have to re-install updates. and will need the cd key to regester it.
The regestry maybe corrupted and repairing windows requires you insert your key again and hopefully fix it.

 providing you have an xpsp2  and it is installed as a sp2 fully.
 
if you have updated from sp1 to sp2 using the single cd you can uninstall sp2 from add remove programs show updates, then re-install it run the windows updates.

perform a reinstallation of Windows XP, sometimes called a repair installation?

Configure your computer to start from the CD-ROM drive. Then insert your Windows XP Setup CD, and restart your computer.

When the Press any key to boot from CD message is displayed on your screen, press a key to start your computer from the Windows XP CD.
 
Press ENTER when you see the message To setup Windows XP now, and then press ENTER displayed on the Welcome to Setup screen.
 
 Do not choose the option to press R to use the Recovery Console.
 
In the Windows XP Licensing Agreement, press F8 to agree to the license agreement.
 
 Make sure that your current installation of Windows XP is selected in the box, and then press R to repair Windows XP.
 
 Follow the instructions on the screen to complete Setup.

 Here is some extra help illustrating the steps look below the typing.

http://www.webtree.ca/windowsxp/repair_xp.htm


Merete
0
 
LVL 1

Author Comment

by:No_problem
ID: 18091676
<phew> took me some time to reinstall and guess what: IT DIDNT HELP!

its hopeless... gotta be something in registry but i dont know what...
0
 
LVL 70

Expert Comment

by:Merete
ID: 18092407
can you link any of these sites here please and I'll test it that way i can find out what media player or codecs are required
0
 
LVL 70

Accepted Solution

by:
Merete earned 400 total points
ID: 18092437
Do you have quicktime installed?
here is the stand alone version  it can provide the video compression tools often times WMP needs.
http://www.apple.com/au/quicktime/download/standalone.html

Look in your event errors in control panel administrative tools applications, open an error related to this subject click on the white icon under the down arrow to copy that and paste it here please
0
 
LVL 1

Author Comment

by:No_problem
ID: 18093886
I have decided to drop the matter. Ill leave the player uninstalled and play it like this. after all there is no performance lowering due to older version of the player, only some features taht i dont use anyway.

Well Thank you for the help anyway.

No_problem.
0
 
LVL 70

Expert Comment

by:Merete
ID: 18098768
no problem lol
oh well maybe you'll come up with a surprise fix down the track or it will fix it self.
I agree some of the older versions are simply the best the newer versions seem to be so heavy with inbuilt security.
Thank you for the points too.
Have a Merry Christmas is it too early :)
Merete
0

Featured Post

Free Tool: IP Lookup

Get more info about an IP address or domain name, such as organization, abuse contacts and geolocation.

One of a set of tools we are providing to everyone as a way of saying thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

I have a Synology DS212+ NAS.  These are not only great for backup and normal NAS stuff, but also for delivering media throughout your home or LAN via DLNA.  I copied my whole audio collection from iTunes over to the box, but couldn't figure out how…
Keep your audience engaged and get the most out of your next presentation with these quick Prezi tips.
Users will learn how resize a batch of photos from a single command in Photoshop via Photoshop's Image Processor. Open up an Image you'd like to resize in Adobe Photoshop: Adjust the image size according to your preferences. Image > Adjustments > …
Viewers will learn how to use Macros for greater control over Rack parameters in Ableton Live. Group devices into a Rack by selecting them and pressing Command-G (Ctrl-G on PC): Control-click (Right Click on PC) a parameter to access pop-up menu, …

728 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question