Sabrin
asked on
geeksquad
hello,
I was wondering what certificates do you need in order to work at geeksquad.
my friend wants to work there and I just wanted to know what is it that you need
to have, so he can work there! if someone can tell me ill really appreciate it!
I was wondering what certificates do you need in order to work at geeksquad.
my friend wants to work there and I just wanted to know what is it that you need
to have, so he can work there! if someone can tell me ill really appreciate it!
He might want to read this one, also.
http://consumerist.com/consumer/best-buy/geek-squad-gouges-197249.php
http://consumerist.com/consumer/best-buy/geek-squad-gouges-197249.php
Qualifications vary based on type of job; you need an understanding of how PCs work. sales experience useful. Experience in tech support and people skills important. Certifications such as the A+ and MCSE can help.
http://technology.monster.com/articles/becomeageek/
I suggest talking to the local shop manager of a best buy store.
This is an old ad for a post:
Copy:>>
Description: The Black Ops Specialist performs more advanced software repair and installations on customer computers. Assists and/or responds to customer and store inquiries as required. Performs all work functions remotely utilizing various remote service toolsets.
Key Responsibilities:
Technical
Completes advanced computer software repairs, updates, patching via remote connection methods
Customer Service (store) and Administrative
Completes Technical log for every unit that is worked on.
Communicates with store(s) on unit escalations and problem resolution.
Training and Education
Research Technical Problem and workarounds
Attends/completes team/self training sessions to further technical knowledge and skill.
Qualifications
Basic Qualifications:
HS Diploma/Equivalent
2 years work experience in diagnosing and repairing PCs
1 year experience in advanced OS diagnostic repair (Windows XP focus)
Preferred Qualifications:
Associate Degree in Computer Repair
Remote repair and diagnostic experience preferred
Flexible work schedule; includes evenings and weekends
6 months - Prior Best Buy/Geek Squad retail service or service center experienced
CompTIA A+ Certification
Microsoft Certified Professional Certification<<<<<
http://technology.monster.com/articles/becomeageek/
I suggest talking to the local shop manager of a best buy store.
This is an old ad for a post:
Copy:>>
Description: The Black Ops Specialist performs more advanced software repair and installations on customer computers. Assists and/or responds to customer and store inquiries as required. Performs all work functions remotely utilizing various remote service toolsets.
Key Responsibilities:
Technical
Completes advanced computer software repairs, updates, patching via remote connection methods
Customer Service (store) and Administrative
Completes Technical log for every unit that is worked on.
Communicates with store(s) on unit escalations and problem resolution.
Training and Education
Research Technical Problem and workarounds
Attends/completes team/self training sessions to further technical knowledge and skill.
Qualifications
Basic Qualifications:
HS Diploma/Equivalent
2 years work experience in diagnosing and repairing PCs
1 year experience in advanced OS diagnostic repair (Windows XP focus)
Preferred Qualifications:
Associate Degree in Computer Repair
Remote repair and diagnostic experience preferred
Flexible work schedule; includes evenings and weekends
6 months - Prior Best Buy/Geek Squad retail service or service center experienced
CompTIA A+ Certification
Microsoft Certified Professional Certification<<<<<
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