troubleshooting Question

Printing over VPN

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HarkinsIT asked on
NetworkingHardware FirewallsTCP/IP
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Our Corporate headquarters is protected by a Check Point firewall and we are installing a Nokia IP30 Check Point VPN device at a remote site to establish a VPN connection for file and printer sharing capabilities.  The remote site has a DSL connection.  I am able to access files on our network file servers back at HQ no problem and can also remote desktop in to remote servers as well.  I installed the printer (A Konica Minolta 350) on our main print server at HQ using the standard tcp/ip port set up.  I am able to ping the remote printers ip address no problem and when I send a test page to it the page shows up in the queue and disappears after a few seconds, just like any print job normally does.  Unfortunately, the page never shows up at the printer.  Interestingly enough, if I send 5 test pages in rapid succession, 3 or four of them do show up at the printer, so I know that communication is working.  

Does anyone know what might be causing this, or how I can go about making sure that every print job goes through successfully?  I have gone over all of the printers network settings and everything looks groovy to me.  Also, every print job goes fine for the users physically located at the remote site.  

I appreciate the help!


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