troubleshooting Question

Windows doesn't recognize Sony StorStation AIT Library

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bangia_v asked on
StorageStorage Software
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We have a  server running Windows 2003 SP1 and have attached a Sony StorStation AIT library LIB-81 to use it as a backup server.  It is connected via an Adaptec PCI SCSI controller card (AHA-2904W).  Our issue is that Windows is not recognizing the tape libarary.  It sees the SCSI card, the SCSI ID's are ok as well.  

In the Event log I'm getting the following error:

The following boot-start or system-start driver(s) failed to load:

I've scoured the Sony site, MS site and Symantec (we are using Backup Exec) and still have yet find anything other than some information that says the following:

The message is quite typical to occur when a a tape drive is removed from a server.

Any ideas?

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