troubleshooting Question

loading personal settings seems to hang for a few minutes

Avatar of ellandrd
ellandrdFlag for Ireland asked on
Citrix
5 Comments2 Solutions4748 ViewsLast Modified:
When our users login to our Citrix Portal, they complain that it takes a few minutes for there personal settings to load in the progress bar that popup's show the progress.  I have logged in myself and it seems to hang just after negotiating capabilities part.  for me it took around minute and a half and then Citrix continued to login fine.

We just patched both Citrix Farms and the CSG server with latest hotfixes.  I also upgraded to Citrix Web Client 9.230 thinking this would fix the issue but it didnt.  

I also deleted my Citrix profile and another test users profile and still the same thing.  Like i said above, Citrix works fine after the personal settings section finally loads...

Has anybody had this issue or currently experiencing the same?

Ellandrd
ASKER CERTIFIED SOLUTION
chrisnewman01

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