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troubleshooting Question

ISA 2004 and uploading to FTP

Avatar of crp0499
crp0499Flag for United States of America asked on
Software Firewalls
29 Comments1 Solution380 ViewsLast Modified:
We run ISA 2004 and behind that, out teachers use a web-based application named RenWEB for classroom mgt, etc.  One of our users is trying to upload a picture to the parent's part of the RenWEB site and it's not working.  NO PC from behind ISA can do this.  When I monitor her IP, the trafic comes in as SecureNAT and then dies.

There is a tool on RenWEB's web site that you can run to check if all required ports are open and both of the FTP tests fail, so I'm assuming I don't have ISA configured correctly for this specific outbound FTP.  I say this specific outbound FTP because outbound FTP from Explorer works and other users FTP videos, etc to our web host.

Any thoughts on where to start in resolving this issue?

Thanks

Cliff
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