troubleshooting Question

Working with XP, Server 2003, & Offline Folders

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csimmons1324Flag for United States of America asked on
Windows Networking
4 Comments1 Solution207 ViewsLast Modified:
This is my first time going down this road so I appreciate all the help I can get.  We have a Windows 2003 environment and XP Pro clients.  We just hired a sales person that is going to be working out of his house in Denver (we are located in PA).  I am currently in the process of configuring his work laptop.  I am trying to setup everything so that the laptop and our network is secure, along with ease of use for the sales person.  

I have setup the user as a restricted user on the machine so he will not be able to install software or make any major system changes.  He will be connecting to our network through a SonicWall VPN.  I have setup his My Documents folder on this local machine to point to his personal folder within the Home directory on our file server.  Using the client laptop, I browsed the network and made his folder available offline.  I also set his laptop to sync when the user logs in and logs off.  

Is there anything else that you recommend so that ensures the files are being pushed to the server (for backup purposes) and also allows the user has access to his files when he is not connected to the network?  I also noticed that when I log in with his laptop while connected to the network, it appears that the syncing is taking place but I get the offline files icon down in the task bar stating that I am not connected to the network.  When I double-click the icon so see the full details of the message and click OK, syncing takes place again and then the icon from the task bar disappears.  Any thoughts on this?  Any other suggestions are greatly appreciated.

Thanks,

Chris
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