Why Experts Exchange?

Experts Exchange always has the answer, or at the least points me in the correct direction! It is like having another employee that is extremely experienced.

Jim Murphy
Programmer at Smart IT Solutions

When asked, what has been your best career decision?

Deciding to stick with EE.

Mohamed Asif
Technical Department Head

Being involved with EE helped me to grow personally and professionally.

Carl Webster
CTP, Sr Infrastructure Consultant
Ask ANY Question

Connect with Certified Experts to gain insight and support on specific technology challenges including:

Professional Opinions
Ask a Question
Did You Know?

We've partnered with two important charities to provide clean water and computer science education to those who need it most. READ MORE

troubleshooting Question

Giving Up Cannot create a xml http instance

Avatar of genz_mail
genz_mail asked on
Web DevelopmentHTTP Protocol
2 Comments1 Solution1440 ViewsLast Modified:
My company offers online ordering to our customers.  I know that the end user's machine must have pop ups, javascript, and cookies enabled when on our site.  

One of my customers gets the following error when trying to enter product numbers.

Giving up.  Cannot creat a XML HTTP instance.

She's using Internet Explorer 6 and cannot tell me if all the needed settings are enabled because her network admin has the computer locked down and this information doesn't display for her.

If you were guessing would you say it's because java is not enabled?  

Any other ideas?
Avatar of wranlon

Our community of experts have been thoroughly vetted for their expertise and industry experience.

This problem has been solved!
Unlock 1 Answer and 2 Comments.
See Answers