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troubleshooting Question

Giving Up Cannot create a xml http instance

Avatar of genz_mail
genz_mail asked on
Web DevelopmentHTTP Protocol
2 Comments1 Solution1440 ViewsLast Modified:
My company offers online ordering to our customers.  I know that the end user's machine must have pop ups, javascript, and cookies enabled when on our site.  

One of my customers gets the following error when trying to enter product numbers.

Giving up.  Cannot creat a XML HTTP instance.

She's using Internet Explorer 6 and cannot tell me if all the needed settings are enabled because her network admin has the computer locked down and this information doesn't display for her.

If you were guessing would you say it's because java is not enabled?  

Any other ideas?
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Avatar of wranlon
wranlon

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