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troubleshooting Question

Crystal Report with VS2003 deployment

Avatar of ommer
ommer asked on
Crystal Reports
4 Comments1 Solution492 ViewsLast Modified:
Hi, all experts,

I run into this deployment problem and need your help.

I run install for about 60 users, and 20 of them failed. The rest of them were successful. I got two types of errors on those failures.

1) Could not write value VS7NET to key \software\crystal decisions\crystal reports\VSNET. Verify you have sufficient access to that key, or contact your support personal. Exit Installation, Try Again, Continue.

2) The Installer has insufficient privileges to access the directory C:\program files\common files\crystal decisions. The installation cannot continue. Log on as administrator or contact your system admin.

All my 60 installs were run under user’s login. My setup.exe was built in vs2003 and located on the network.

When I logged in as admin the install went to completion, but in the application I got CrystalReports.Engine.InternalException: Cannot find KeycodeV2.dll or invalid keycode.

This is a window application, and all my users are in the same building. They suppose to have the exact same setup on each of these machines. So far my system admin and I have not found any pattern or difference between the succeeded one and the failures.

By the way, I have gone through the steps to add the license key to the merge modules etc which are most my search results are suggesting on this keycode thing.

I appreciate any help!
ASKER CERTIFIED SOLUTION
Avatar of Éric Moreau
Éric MoreauFlag of Canada imageSenior .Net Consultant
Commented:
This problem has been solved!
Unlock 1 Answer and 4 Comments.
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